Systems Engineer II

Location: Costa Rica; Remote

Do you enjoy problem-solving and implementing solutions?

Does working in a highly collaborative environment excite you?

Join our Enterprise Client Engineering team!

The Enterprise Client Engineering team designs and implements systems for virtual and physical infrastructures across various operating systems. This team enhances productivity and security while reducing costs, downtime, and repetitive processes, delivering industry-leading solutions.

Partner with the best

As a Systems Engineer II, responsibilities include managing endpoint security for client systems through software deployments, installations, patching, and security tools. Tasks involve handling EDR, DLP, browser security, and overall security management for Windows, macOS, and Ubuntu endpoints.

As a Systems Engineer II, you will be responsible for (across macOS, Windows and Ubuntu):

• Utilizing KACE/Tanium and Workspace One to administer solutions across all three OSs and potentially mobile OSs (iOS/iPadOS/Android)
• Managing endpoint security and administering EDR solutions, including platforms like CrowdStrike, to ensure comprehensive protection and operational efficiency.
• Managing browser functionality and security across various platforms using extensions and agents.
• Developing custom scripts using PowerShell, Python, BASH, etc. To aid in the deployment of software.
• Enforcing Data Loss Prevention (DLP) and Endpoint Privileged Management (EPM) within a zero-trust model.

Do what you love

To be successful in this role you will:

• Demonstrate 5+ experience in engineering, administration, UEM systems (KACE, JAMF, SCCM, Workspace One, Intune, etc.) + High School Diploma/ Bachelors Degree in a related field.
• Demonstrate 23 years of experience collaborating with EDR and DLP security systems or overseeing related platforms like CrowdStrike or Proofpoint.
• Have good experience in writing technical documentation and procedural materials for multiple audiences (SOPs, architectural, administration and support guides, etc.)
• Demonstrate expertise with Windows, macOS, and Ubuntu through hands-on experience and providing comprehensive support for these operating systems.
• Demonstrate hands-on expertise across scripting and packaging implementation for macOS, Windows, and Ubuntu operating systems.
• Manage and troubleshoot virtual machines running on Windows and Ubuntu operating systems effectively and efficiently.

About us

At Akamai, we make life better for billions of people, trillions of times a day.
Whether youre streaming live events, scrolling social media, watching your favorite series, or managing your savings, were the engine behind the scenes. We provide the worlds most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.

Our focus is simple:
Cloud and Edge: Running apps closer to users for instant performance.
Security: Neutralizing threats before they ever reach your data.
Content Delivery: Scaling the worlds biggest moments without a glitch.
AI: Enabling our customers to build, secure, and scale AI apps on the worlds most distributed cloud platform.

At Akamai, we dont just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And were the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.

Benefits at Akamai: We support your health, well-being, finances, and life beyond work. See our benefits.

FlexBase adapts to your jobs needs

Akamais FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. Its not about telling employees where to work; its about supporting employees to do their best work.

We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.

Connect with us on social and see what life at Akamai is like!

As a Systems Engineer II, responsibilities include managing endpoint security for client systems through software deployments, installations, patching, and security tools. Tasks involve handling EDR, DLP, browser security, and overall security management for Windows, macOS, and Ubuntu endpoints.