Principal User Experience Designer

Location: United States; Remote

Would you enjoy making a difference to our customers experience?

Are you excited to promote user-centered design across our culture?

Join our team

Akamai is looking for a Principal UX Designer to shape the end-to-end experience of Akamai Cloud. You will bring a proven track record of turning complex problems into intuitive products that improve customer outcomes and drive business results.

Partner with the best

As a Principal UX Designer, you will set design direction for major products and workflows while staying hands-on throughout delivery. Our customers move between the console, APIs, CLI, and documentation. You will make that journey coherent, efficient, and easy to navigate while partnering across multidisciplinary teams.

As a Principal User Experience Designer, you will be responsible for:

• Setting a clear experience vision and strategic direction for major product initiatives
• Leading design from exploration through launch while delivering implementation-ready interfaces and shaping documentation experiences
• Simplifying complex workflows and resolving cross-product friction that slows customer progress and adoption
• Partnering with product and engineering leaders to prioritize design work, navigate tradeoffs, and align dependencies
• Using generative and evaluative research, product analytics, and customer insights to guide and validate design decisions

Do what you love

To be successful in this role you will:

• Have 12 years of relevant experience and a Bachelors degree in UX/UI design or a related field
• Possess a portfolio of work that translates complex problems into intuitive, cohesive experiences for enterprise software
• Demonstrate solid hands-on skills in interaction design, visual design, and prototyping
• Demonstrate experience setting design direction, aligning cross-functional teams, and communicating design decisions clearly
• Have experience designing for technical users, such as developers or cloud and infrastructure teams

About us

At Akamai, we make life better for billions of people, trillions of times a day.
Whether youre streaming live events, scrolling social media, watching your favorite series, or managing your savings, were the engine behind the scenes. We provide the worlds most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.

Our focus is simple:
Cloud and Edge: Running apps closer to users for instant performance.
Security: Neutralizing threats before they ever reach your data.
Content Delivery: Scaling the worlds biggest moments without a glitch.
AI: Enabling our customers to build, secure, and scale AI apps on the worlds most distributed cloud platform.

At Akamai, we dont just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And were the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.

Benefits at Akamai: We support your health, well-being, finances, and life beyond work. See our benefits.

FlexBase adapts to your jobs needs

Akamais FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. Its not about telling employees where to work; its about supporting employees to do their best work.

We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.

Connect with us on social and see what life at Akamai is like!

Compensation

Akamai is committed to fair and equitable compensation practices. For US based candidates only - the base salary for this position ranges from $139,300 - $250,700/year; a candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location. Compensation for candidates outside the US will vary. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP). Akamai provides industry-leading benefits including healthcare, 401K savings plan, company holidays, vacation (in the form of PTO), sick time, family friendly benefits including parental leave and an employee assistance program including a focus on mental and financial wellness; Eligibility requirements apply.

As a Principal UX Designer, you will set design direction for major products and workflows while staying hands-on throughout delivery. Our customers move between the console, APIs, CLI, and documentation. You will make that journey coherent, efficient, and easy to navigate while partnering across multidisciplinary teams.