Network Infrastructure Engineer

Location: Colombia; Remote

Do you have a passion for network infrastructure technologies?

Would you enjoy maintaining high use and highly critical global platform infrastructures?

Join our Network Infrastructure Team!

The Edge Platform team oversees planning, building, maintaining, and operating the global platform. They design, develop, and deploy essential technologies. This includes hardware, software, and network infrastructure supporting Akamais products. The team ensures reliable availability and optimal performance for customers.

Partner with the best

As a Network Infrastructure Engineer youll join a team responsible for maintaining reliability, performance, and availability of large-scale network infrastructure. Youll diagnose hardware problems, facilitate equipment repairs, manage Akamais hardware assets, and interact with datacenter and ISPs staff.

As a Network Infrastructure Engineer, you will be responsible for:

• Managing remote hardware assets and troubleshooting issues remotely
• Watching alarms from servers, routers, switches, and operating systems.
• Responding to alerts according to SLA and determine severity.
• Supporting the resolution of high-severity technical incidents
• Designing, developing, and maintaining alerts and runbooks to improve fault detection and operational visibility
• Installing, configuring, and optimizing network infrastructure while developing operational tools, automation, and technical documentation to support it effectively and efficiently.

Do what you love

To be successful in this role you will:

• Have 1-2 years of experience and a Bachelors degree or its equivalent
• Have experience in network technologies and basic knowledge of networking
• Be passionate about building productive relationships with customers, teams, providers, and partners
• Have experience with with data center portals and with NOC or similar environment
• Reside in Bogota city or close by, so theres availability for data center visits occasionally.
• Have Advanced English and availability for a working schedule of 5 days on, 2 days off (including weekend days)

About us

At Akamai, we make life better for billions of people, trillions of times a day.
Whether youre streaming live events, scrolling social media, watching your favorite series, or managing your savings, were the engine behind the scenes. We provide the worlds most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.

Our focus is simple:
Cloud and Edge: Running apps closer to users for instant performance.
Security: Neutralizing threats before they ever reach your data.
Content Delivery: Scaling the worlds biggest moments without a glitch.
AI: Enabling our customers to build, secure, and scale AI apps on the worlds most distributed cloud platform.

At Akamai, we dont just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And were the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.

Benefits at Akamai: We support your health, well-being, finances, and life beyond work. See our benefits.

FlexBase adapts to your jobs needs

Akamais FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. Its not about telling employees where to work; its about supporting employees to do their best work.

We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.

Connect with us on social and see what life at Akamai is like!

As a Network Infrastructure Engineer youll join a team responsible for maintaining reliability, performance, and availability of large-scale network infrastructure. Youll diagnose hardware problems, facilitate equipment repairs, manage Akamais hardware assets, and interact with datacenter and ISPs staff.