Logistics Analyst

Location: Costa Rica; Remote

Are you passionate about delivering internet streaming for our customers?

Are you excited about logistics operations in high-tech environment?

Join our Logistics team

We are seeking a detail-oriented Logistics & Order undefined professional to join our Global Logistics Team. The role oversees end-to-end order management and leads shipping issue resolution. It supports Akamais global platform by coordinating with 3PL, manufacturers, vendors, carriers, and customs. Key priorities include ensuring timely delivery, maintaining system accuracy, and enhancing stakeholder satisfaction across international operations.

Partner with the best

Akamai Cloud Platform team takes ownership for planning, building, maintaining and operating our global platform. Responsibilities include designing, developing, and deploying essential technologies. This encompasses hardware, software, and network infrastructure supporting all Akamai products. The team ensures consistent availability and performance for our customers.

As a Logistics Analyst, you will be responsible for:

• Managing the complete order lifecycle, ensuring accurate fulfilment, timely execution, cost efficiency, and proper documentation.
• Addressing shipping disruptions such as delays, lost shipments, customs holds and compliance issues effectively.
• Collaborating with manufacturing and repair vendors to monitor order status and returns.
• Partnering with internal teams to communicate timelines, resolve and flag inventory discrepancies, and improve undefined speed.
• Monitoring and reporting on performance metrics for order accuracy, on-time delivery, and vendor reliability.
• Building ad hoc reports to manage orders in queue as they hit set milestones.

Do what you love

To be successful in this role you will:

• Have 2+ years of relevant experience and a Bachelors Degree in a relevant field or its equivalent
• Have experience in logistics, supply chain, or international shipping.
• Be experienced in fulfilment/order management and end-to-end logistics process.
• Be familiar with customs documentation, Incoterms, and global freight processes.
• Have advanced Excel and analytical skills.
• Be familiar with working across systems (ERP, WMS, tracking tools).
• Have Cross-Docking experience, and basic knowledge in Brazil import/export.

About us

At Akamai, we make life better for billions of people, trillions of times a day.
Whether youre streaming live events, scrolling social media, watching your favorite series, or managing your savings, were the engine behind the scenes. We provide the worlds most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.

Our focus is simple:
Cloud and Edge: Running apps closer to users for instant performance.
Security: Neutralizing threats before they ever reach your data.
Content Delivery: Scaling the worlds biggest moments without a glitch.
AI: Enabling our customers to build, secure, and scale AI apps on the worlds most distributed cloud platform.

At Akamai, we dont just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And were the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.

Benefits at Akamai: We support your health, well-being, finances, and life beyond work. See our benefits.

FlexBase adapts to your jobs needs

Akamais FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. Its not about telling employees where to work; its about supporting employees to do their best work.

We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.

Connect with us on social and see what life at Akamai is like!

Akamai Cloud Platform team takes ownership for planning, building, maintaining and operating our global platform. Responsibilities include designing, developing, and deploying essential technologies. This encompasses hardware, software, and network infrastructure supporting all Akamai products. The team ensures consistent availability and performance for our customers.