Scheduling & Booking Assistant | Remote

Team: Sara

Location: Raleigh, NC

Workplace Type: remote

Job Title:

Scheduling & Booking Assistant

Job Type:

Flexible Schedule | Remote

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About Us

We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. Our mission is to deliver exceptional customer service while helping clients create memorable travel experiences worldwide.

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Position Overview

We are seeking friendly, detail-oriented individuals to join our team as Scheduling & Booking Assistant focused on hotel bookings. In this role, you will assist clients with researching, planning, and securing hotel accommodations that align with their needs and preferences.

This opportunity is ideal for individuals who enjoy helping others, have an interest in travel, and are comfortable working in a remote environment. Comprehensive training and ongoing support are provided.

Key Responsibilities

Assist clients with selecting and booking hotel accommodations
Provide accurate information on hotel options, amenities, pricing, and availability
Respond to client inquiries via phone, email, and online platforms in a timely and professional manner
Maintain accurate records of client interactions and bookings
Collaborate with team members to ensure a smooth client experience
Stay informed on travel trends and hotel offerings
Participate in virtual training sessions and team meetings

Qualifications:

• Strong communication and customer service skills
• Professional, positive, and client-focused attitude
• Ability to work independently and manage time effectively
• Basic computer proficiency and reliable internet access
• Interest in travel and hospitality

Previous experience in customer service, hospitality, or sales is beneficial but not required.

What We Offer:

Remote work with flexible scheduling
Training and access to industry tools and resources
Supportive team environment and mentorship
Performance-based earning potential
Access to travel-related discounts and perks
Opportunities for personal and professional growth