Remote | Customer Service Booking Coordinator | Entry Level

Team: Deidre

Location: Columbia, MD

Workplace Type: remote

Key Responsibilities

• Coordinate client booking requests, schedules, and reservation details
• Communicate with clients to gather necessary information and preferences
• Review and confirm booking details for accuracy and completeness
• Provide timely updates, confirmations, and follow-ups
• Maintain organized records of client interactions and bookings
• Support a seamless experience from initial request through final confirmation

Qualifications:

Strong organizational and time management skills
Clear and professional communication abilities
Ability to work independently in a remote setting
Detail-oriented with the ability to manage multiple tasks
Comfortable using email, scheduling tools, and online platforms

Preferred (Not Required)

Experience in customer service, coordination, or administrative support
Interest in travel, hospitality, or event-related services

What We Offer

Flexible remote work environment
Step-by-step onboarding and ongoing support
Opportunities for growth and advancement based on performance
Supportive and collaborative team environment