Aisles & Abroad logo

Customer Care Coordinator (Remote)

Aisles & Abroad
Remote
Philadelphia, PARemote· about 1 hour ago

Straight from Aisles & Abroad’s careers page. Apply on the company site — no recruiter, no middleman.

Remote | Customer Care Coordinator | We Will Train You

Team: Deidre

Location: Philadelphia, Pennsylvania

Workplace Type: remote

Position Overview

We are seeking a reliable and service-focused Customer Care Coordinator to support client communications and assist with coordination tasks. This role centers on providing timely support, managing inquiries, and ensuring a smooth and positive experience for clients throughout the process.

This is a fully remote position ideal for individuals who are responsive, organized, and enjoy working in a customer-focused environment.

Key Responsibilities

    • Serve as a point of contact for client inquiries and support requests
    • Assist with coordinating services, scheduling, and follow-ups
    • Provide clear and professional communication regarding updates and next steps
    • Maintain accurate records of client interactions and requests
    • Monitor tasks and ensure timely responses and resolutions
    • Support a positive and consistent client experience

Qualifications

    • Strong communication and interpersonal skills
    • Excellent organizational and time management abilities
    • Ability to work independently in a remote setting
    • Detail-oriented with the ability to manage multiple tasks
    • Comfortable using email, messaging platforms, and online systems

    Preferred (Not Required)

    • Experience in customer service, support, or coordination roles
    • Interest in travel, hospitality, or event-related services

What We Offer

  • Flexible remote work environment
  • Structured onboarding and ongoing support
  • Opportunities for growth and advancement based on performance
  • Supportive and collaborative team environment

Work Environment

This is a remote role requiring a reliable internet connection and the ability to stay organized and responsive in a virtual workspace.

 

Apply Today

If you enjoy helping others, managing communication, and providing a high level of service in a remote environment, we encourage you to apply.

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