Remote Client & Booking Coordinator

Team: Deidre

Location: Baltimore, Maryland

Workplace Type: remote

Position Overview

he Remote Client & Booking Coordinator provides day-to-day support to clients by assisting with scheduling, reservations, documentation, and general service coordination. This role is ideal for individuals who are detail-oriented, customer-focused, and comfortable working in a remote, structured environment.

This is a support-based role centered on communication, organization, and follow-through.

Key Responsibilities

Assist clients with booking requests, scheduling, and reservation coordination
Communicate with clients via email, phone, and messaging platforms to provide updates and support
Accurately enter, update, and maintain client information and booking details
Coordinate timelines, confirmations, and service documentation
Provide general client support and respond to inquiries in a timely, professional manner
Follow established processes and internal guidelines to ensure accuracy and consistency
Collaborate with internal teams to support client needs and workflow efficiency

Qualifications & Skills

• Strong communication and customer service skills
• Highly organized with attention to detail
• Comfortable working independently in a remote environment
• Basic computer proficiency and ability to learn new systems
• Ability to manage multiple tasks while meeting deadlines
• Professional demeanor and reliability

Previous experience in customer service, scheduling, hospitality, or administrative support is helpful but not required.