International BPO Tech Support Process need CCE for US shift

Location: Kolkata, WB, in

Company Description

Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging its proprietary Digital Service Cloud software technology platform, Adeeba delivers support services to millions of customers globally and its services are available on demand.

Job Description

Job Role: -Experienced Candidate will receive inbound calls from international customer.

Provide them technical support by diagnosing the Issue and suggesting the Annual Service plans and Software. Close the sales and achieve the target.

Candidate must be experienced in outbound tech process for more than 1 yr and must know how to close their calls.

Fixed salary in salary account on 1st of every month+ huge incentives

100% Attendance Incentives.

Loyalty Bonus Rs. 5000 every year

Lucrative Incentives

Paid leaves every year.
Leaves: Rotational offs
24 paid leaves+bday leave+comp offs.

Shift timing : (8:30pm to 6:30am)

Contact: Rima (HR )7686839463 / 9804149788

Qualifications

Graduate / Undergraduate

Additional Information

1. Candidate with Excellent Communication Skill.
2. Candidate with at least 6 months experience in International Outbound can apply for Inbound Tech Process.
3. Support Process.
4. Candidate must know how to close their own call and must know how to close calls by taking payments through different gateways.