HIRING EXPERIENCED SR. CCE FOR USA VOICE PROCESS

Location: Kolkata, WB, in

Company Description

Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging its proprietary Digital Service Cloud software technology platform, Adeeba delivers support services to millions of customers globally and its services are available on demand.

Job Description

Adeeba E Services hiring Exp. Candidates for Inbound Voice Process who will be energetic and willing to work in Night Shift .

The details has been given Below.

POST: - Technical support executive (Voice)

JOB ROLE: -

1. Attaining the calls from the customers regarding printers,routers and email issues etc.

2. Diagnosing the issue and recommending the best plan to the customer. 3. Selling technical support plan along with relevent software.

SHIFT TIMING: - 08:30 pm to 06:30 am (Night Shift)

CRITERIA: -

1. Should have 1-5 Years Of Experience in Outbound process

2. Min qualification should be (10+2)

3. Should be good in English

4. Should be presentable and smart enough to handle clients query.

5. Must be able to close calls and take payments from the customers .

BENEFITS: -

1. 6 Days of working with 1 rotational off

2. Fixed shift timing

3. Fixed salary

4. Huge incentives

5. Spot Incentives

6. Birthday Leave + 24 Approved Leave every year

7. No bond

8. Salary will be given on 1st of every month

9. Loyalty bonus up-to 5000/- every year 10.100% attendance Bonus

11. Salary hike after every 6 months (Based on performance)

12. Salary is not bar for the right candidate

Come down for interview along with 1 photo and 1 Updated CV.

CONTACT: - (HR) Rima Saha (7686839463) / Priyanka Bhattacharya (9804149788)

Qualifications

Graduate / Undergraduate

Additional Information

1. Candidate with Excellent Communication Skill.
2. Candidate with at least 6 months experience in International Outbound can apply for Inbound Tech Process.
3. Support Process.
4. Candidate must know how to close their own call and must know how to close calls by taking payments through different gateways.