Key Account Manager Gastroenterology

Location: Riga, lv, Remote

Company Description

About AbbVie

AbbVies mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on peoples lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

About The Role

AbbVie are looking for a passionate and customer-focused Key Account Manager to support AbbVie’s Gastroenterology portfolio in the field. In this role, you will build strong partnerships with healthcare professionals, drive account growth, and help improve patient outcomes through meaningful scientific and commercial engagement.

What You’ll Do

• Own and deliver territory and account plans to achieve agreed goals and KPIs.
• Identify, prioritize, and develop key customer relationships in line with product strategy.
• Use CRM tools to manage call planning, tracking, and follow-up activities effectively.
• Build trusted relationships with key external experts and decision-makers.
• Act as a local product expert and deliver compliant, high-quality product information using approved materials.
• Plan and execute live and virtual customer events and presentations.
• Monitor market trends and gather competitive intelligence, sharing relevant insights with internal teams.
• Work in full alignment with AbbVie policies, SOPs, ethical standards, and applicable regulations.
• Contribute to Brand Team activities to support the implementation of commercial strategy, tactical plans, and innovative projects.
• Develop a deep understanding of the evolving multi-stakeholder environment.

Qualifications

What you bring

• Preferably at least a first of experience in the commercial pharmaceutical industry, ideally in sales, account management, or territory management.
• A university degree or equivalent in life sciences, natural sciences, medicine, nursing, pharmacy, or a related field.
• Proactive mindset with willingness to continuously develop.
• Strong experience in customer relationship management.
• Confidence using digital tools for virtual and hybrid customer engagement.
• Experience in Immunology or Gastroenterology will be considered as an advantage.
• Strong collaboration skills and the ability to work across functions.
• Knowledge of marketing principles and strategic planning.
• Excellent communication, negotiation, and presentation skills.
• Fluent in Latvian and good command of English.
• Strong digital literacy and confidence using CRM and MS Office tools.
• Valid driving license and willingness to travel within the region as needed.

Additional Information

What We Offer

• The opportunity to do meaningful work that improves patients’ lives.
• A collaborative and inclusive culture, a workplace that values innovation, integrity, and accountability.
• Career development, learning, and growth opportunities.
• Competitive salary and performance bonus.
• Company car and all work-related devices.
• Health, life and disability insurances.
• Sports benefits.
• 24/7 access to confidential employee and family support services.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html