Field Service Engineer

Location: Remote, United Kingdom

Category: Service

Employment Type: Full Time

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Service Operations Manager

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In this role, you will deliver high-quality service work across low to medium complexity projects, following ABB processes, quality standards and safety guidelines. You will plan and execute work with a strong “first-time right” focus, building trusted customer relationships and responding with urgency, professionalism and ownership.

Our Team Dynamics

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

What’s in it for you?

We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day. 

Your Role and Responsibilities

In this role, you’ll help run what runs the world, by taking on meaningful work that drives real impact.

Work model: Remote

• Provide remote technical support to customers during stand by time.
• Working with the customer (while on-site) to identify opportunities to improve the customer’s operations and eliminate pain points.
• Performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products.
• Assist to preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities.
• assist in preparing work packs including risk assessments and method statements.
• Troubleshooting equipment/process failures, requesting proactive corrective actions, and making recommendations to avoid such issues in the future.

Qualifications for the Role

• You are highly skilled in electrical / mechanical engineering solutions, preferably in the marine and ports industry, but not essential.
• Ability to demonstrate an ability to be flexible with schedules and be self-sufficient in the field. You will have experience in field services - ABB product experience is desirable.
• Willing to work in demanding environments, both in the UK and internationally, on and offshore.
• Relevant tertiary qualification in electrical engineering and/or have a demonstrated professional track record.
• You are at ease communicating with wide variety of people, both work colleagues and from the customer side.
• Demonstrate the ability to use Microsoft Office suite including Word and Excel
• Hold current driving license valid in the UK

 

Benefits

ABB offers a full range of benefits to help you thrive at work and beyond.

• Competitive salary
• 25 days annual leave plus bank holidays
• Competitive contributory pension scheme
• Life assurance
• Flexible benefits scheme (Includes options to buy/sell holidays, health checks, dental, eye care, gym memberships, cycle to work, gadget discounts and more)
• Internal mobility opportunities, mentorships & access to projects globally
• Employee Assistance Programme
• Generous employee referral scheme
• Home based
• Private medical cover for yourself
• Generous bonus scheme

For the 6th consecutive year ABB UK has been recognised as a Top Employer in UK. Being certified as a Top Employer showcases an organisation’s dedication to a better world of work and exhibits this through excellent HR policies and people practices.

More about us

ABBs Marine & Ports division drives energy efficiency, safety, and a clean maritime future through electric, automated, and digital solutions. Our integrated solutions and lifecycle services for ship and shore help owners and operators of vessels and cargo terminals optimize performance, increase reliability and reduce emissions. From the pioneering Azipod® propulsion system to advanced automation and digital connectivity, we prepare the maritime industry to meet the demands of tomorrow. With a team of 2,000 experts operating from 26 locations worldwide, we bring over 100 years of industry experience. To date, we have electrified more than 1,500 ships, automated over 1,700 container cranes, and digitally connected more than 2,000 vessels and terminals. At ABB, our mission is to help industries outrun–leaner and cleaner.

Join us. Be part of the team where progress happens, industries transform, and your work shapes the world. 
 

Run What Runs the World. ## RunwithABB 

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. Thats why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.