<div><b>About Extreme Networks</b></div><div><br /></div><div><span>At Extreme Networks, we push the boundaries of networking technology, leveraging the powers of machine learning, artificial intelligence, analytics, and automation. Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts. With double-digit growth year over year, no provider is better positioned to deliver scalable outcomes than Extreme. </span></div><div><br /></div><div><b>Job Overview</b></div><div>We are seeking a highly motivated, articulate, and detail-oriented professional eager to grow their career in sales operations. The ideal candidate will possess a strong work ethic, professionalism, and enthusiasm to take initiative. This role will support the <b>Longtail Renewal Team (GSSO) &amp; Sales Operations</b>, ensuring optimal performance reporting and data-driven insights.</div><h3>Roles and Responsibilities:</h3><ul><li>Act as a key member of the Sales Operations team, responsible for analyzing and reporting on the performance of the Longtail Renewals (GSSO team).</li><li>Generate detailed performance reports, analyzing data across geographies, services teams, and projects to identify trends and improvement areas.</li><li>Maintain and oversee daily reports within Salesforce, ensuring accuracy for the Longtail Renewal Business.</li><li>Extract and analyze data from SFDC on a monthly/quarterly basis, performing data consolidation, formatting, validation, reporting, and in-depth analysis.</li><li>Identify trends, patterns, and underlying issues from data insights to propose remediation strategies.</li><li>Conduct both quantitative and qualitative analysis, translating complex data into actionable insights for operational success.</li><li>Prepare and present accurate dashboards and reports, enabling effective decision-making for leadership.</li><li>Evaluate opportunities in Salesforce, collaborating with GSSO managers to ensure data accuracy and timely forecasts.</li><li>Engage with cross-functional project teams, collaborating effectively under minimal supervision.</li><li>Assist in developing business tools and processes to optimize planning and execution.</li><li>Quickly adapt to new technologies and understand operational challenges within business and technical environments.</li><li>Review current standards and methodologies, recommending improvements to reporting structures.</li><li>Handle ad-hoc analysis requests from field users and senior management.</li></ul><h3>Required Skills &amp; Qualifications:</h3><ul><li>5-10 years of experience in Sales Business Analytics, MIS Reporting, AOP, Forecasting.</li><li>Proven business experience, preferably in MIS Reporting &amp; Sales Business Analytics.</li><li>Ability to excel in a high-paced, team-oriented setting.</li><li>Experience in computer networking technologies (preferred).</li><li>Energetic, enthusiastic, and self-driven.</li><li>Strong critical-thinking and analytical problem-solving skills.</li><li>Exceptional organizational, prioritization, and time-management abilities.</li><li>Resourceful and action-oriented, capable of working independently with minimal supervision.</li><li>Excellent communication skills with strong collaborative mentality.</li><li>Technical proficiency in Excel, SQL, Power BI, and Tableau (preferred).</li><li>Familiarity with high-tech operations, cloud networking, SaaS industry (preferred).</li><li>High attention to detail and accuracy in reporting and documentation.</li><li>Minimum 1-year experience in <a href="http://Salesforce.com">Salesforce.com</a> support (preferred).</li><li>Experience in developing Knowledge Base Solutions.</li><li>Ability to assess functional impacts on processes and business functions.</li><li>Strong proficiency in MS Office Suite (Outlook, Word, Excel, PowerPoint).</li><li>Advanced Excel skills (VLOOKUP, Pivot Tables required).</li><li>Experience with SFDC, Snowflake, and Oracle (a plus).</li><li>Excellent cross-group collaboration skills to drive seamless operations.</li></ul>

Extreme Networks

Sales Operations Analyst

Extreme Networks

Similar Remote Jobs