Responsibilities<ul><li>Maintains full project ownership in delivering market research projects from commissioning to invoice.</li><li>Manages stakeholder expectations and delivers the highest level of service in an ever-changing, fast turnaround environment.</li><li>Builds an effective, professional working relationship with our clients, providing them guidance and advice where appropriate as it relates to Dynata’s products and services.</li><li>Ensures project task activities are completed through personal production, internal support teams (such as Survey Programming, and Sales), and vendors (such as translators, etc.).</li><li>Proactively anticipates, troubleshoots, overcomes, and/or escalates project challenges in a timely manner.</li><li>Collaborate and support Sales in driving revenue growth through client relationship development that lead to referrals and repeat business.</li><li>Communicate project updates and status in a responsive and consultative manner throughout project field.</li><li>Share knowledge across internal functional teams.</li><li>Ensures survey quality using current market research methodologies.</li><li>Tracks and manages complex project budgets and timelines</li><li>Takes on high visibility/complex projects and runs projects across multiple methodologies</li><li>Mentors junior staff and assists in their growth</li><li>Able to stand in for Team Lead when needed</li><li>Other duties as assigned.</li></ul>Experience<ul><li>At least 4 years of recent experience in quantitative online and digital market research experience, including competence in research and survey design, sampling, and consultation.</li></ul> Knowledge &amp; Skill<ul><li>Entry level for less complex professional roles not requiring a specific degree.</li><li>Has developed knowledge of an extensive body of technical, support or administrative policies and procedures.</li><li>Requires extensive training and experience to perform a wide variety of interrelated, multi-skilled or standard procedural assignments and resolve a wide range of moderately complex issues.</li><li>Accomplished in implementing practical procedures or systems, which are moderately complex and require extended oversight</li></ul>

Dynata

Senior Project Manager

Dynata

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