<div> <p>We offer the industry’s only platform that fuses customer identity and anti-fraud solutions – customer identity management, identity verification, and fraud prevention. </p> <p>We sell to industries with large, consumer-facing businesses such as: banking, financial services, insurance, fintech, gaming, ecommerce/retail, telco / media, utilities, etc.</p> </div> <div><strong>About the Opportunity:</strong></div> <div>We are seeking an experienced and forward-thinking IT Manager to lead our IT department. In this role, you will be responsible for overseeing the company’s IT operations, including security, automation, AI-driven initiatives, and end-user support. You will manage a team of IT professionals, including members located in both Israel and the US, ensuring seamless collaboration and high-quality IT service delivery worldwide.This position is based in our Tel Aviv, Israel office.</div> <div> </div> <div><strong>What you’ll do:</strong></div> <ul> <li>Lead and mentor a team of 6 IT professionals, fostering a culture of collaboration, accountability, and continuous improvement.</li> <li>Manage and support a distributed team, including US-based members, ensuring effective communication and alignment across time zones.</li> <li>Oversee IT security operations, including endpoint protection, SASE solutions, and compliance with cybersecurity best practices.</li> <li>Drive IT automation and AI initiatives to optimize workflows, improve service delivery, and scale IT capabilities.</li> <li>Implement and manage automation platforms such as Workato and Zapier to enhance system integrations and streamline processes.</li> <li>Manage IT helpdesk and support functions, ensuring a high level of service for on-site and remote employees across multiple branch offices.</li> <li>Oversee administration and optimization of core SaaS platforms (Google Workspace, Slack, Jira, Zoom, MDM, Cloud VPN, etc.).</li> <li>Manage and optimize network infrastructure, including FortiGate firewalls, Wi-Fi, and LAN environments.</li> <li>Maintain effective IT asset management processes, ensuring accurate tracking, lifecycle management, and availability of hardware/software resources.</li> <li>Partner with cross-functional teams to assess business needs and implement scalable, secure technology solutions.</li> <li>Develop IT policies, procedures, and documentation to ensure compliance, business continuity, and operational excellence.</li> </ul> <div><strong>What you’ll need:</strong></div> <ul> <li>8+ years of IT experience, with at least 5 years in a managerial or team lead role.</li> <li>Proven experience leading IT operations in a fast-paced, global environment.</li> <li>Strong expertise in IT security operations and best practices.</li> <li>Hands-on experience with IT automation, AI-driven tools, and process optimization.</li> <li>Experience with automation and integration platforms (Workato, Zapier, or similar).</li> <li>Proficiency in SaaS systems administration (Google Workspace, MDM solutions, Slack, Jira, Zoom, VPNs, etc.).</li> <li>Experience managing and troubleshooting network infrastructure (FortiGate firewalls, Wi-Fi, LAN).</li> <li>Strong IT asset management and vendor management experience.</li> <li>Excellent leadership, communication, and interpersonal skills, with proven ability to manage remote teams and collaborate across departments.</li> <li>Security-focused mindset with the ability to balance business agility and risk mitigation.</li> <li>Fluency in English, both written and verbal, with strong cross-cultural communication skills.</li> </ul> <p>If you’re passionate about leveraging technology to drive innovation and efficiency, we’d love to hear from you.</p> <p> </p> <p>#LI-AM1 #LI-Hybrid </p> <p> </p> <p>#LI-TL1 #LI-Hybrid </p>

TransmitSecurity

IT Manager

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