<div><b>Global GTM Operations Team</b></div><div><br /></div><div><span>At TRACTIAN, the GTM Operations team is a global department that supports our GTM teams across the U.S., Brazil, and Mexico. We are a foundational team building the data infrastructure, systems, and processes that support our GTM organization and directly impact the customer experience.</span></div><div><br /></div><div><br /></div><div><b>What You’ll Do:</b></div><div><br /></div><div><span>As the Deal Desk lead, you will manage the deal desk and renewal function for the Brazil Sales team — currently our largest region. You will support the Sales and Customer Success teams in structuring and approving deals, coordinating renewal workflows, ensuring pricing consistency, and serving as a connective layer between frontline teams and back-office systems.</span></div><h3>Responsibilities</h3><ul><li>Analyze and structure sales and renewal agreements to meet customer needs and internal policies.</li><li>Evaluate deal profitability, compliance risks, and revenue recognition impact.</li><li>Guide Sales and CS teams on pricing, discounts, and deal structures.</li><li>Work closely with Legal, Finance, and Sales to secure approvals and resolve blockers.</li><li>Manage and improve the deal desk and renewal workflows to drive efficiency.</li><li>Ensure deals follow company policies, legal standards, and margin guidelines.</li><li>Create dashboards and reports on deal trends, pipeline, and performance.</li><li>Identify risks early in negotiations and take action to mitigate them.</li><li>Share best practices and standardize templates for repeatable deal types.</li><li>Improve CRM workflows (HubSpot) and integrate deal desk data.</li><li>Help automate approval processes and improve deal forecasting.</li><li>Document processes and train GTM teams on deal desk usage.</li></ul><h3>Requirements</h3><ul><li>3+ years of experience in Deal Desk, Sales Ops, Revenue Ops, or Commercial Finance, preferably in a fast-paced B2B SaaS environment.</li><li>Deep understanding of deal structures, commercial terms, and B2B pricing models.</li><li>Strong working knowledge of CRM and CPQ systems (HubSpot and Pandadoc are a plus), with experience building scalable workflows and approval processes.</li><li>Ability to work cross-functionally with Sales, CS, Legal, and Finance to resolve deal blockers and increase velocity.</li><li>Excellent problem-solving skills with a drive for automation and scale.</li><li>Ability to collaborate across teams and communicate technical concepts to non-technical stakeholders.</li><li>Comfortable working independently in a fast-paced environment.</li><li>Alignment with <a href="https://careers.tractian.com/">Tractian’s mission and values</a>.</li></ul>

TRACTIAN

Deal Desk Analyst

TRACTIAN

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