About Us

Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos’ complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.

Role Summary

Sophos is seeking a dedicated and experienced Assistant Facilities Manager to join our Global Workplace Solutions team, based in Vancouver, BC. This position is responsible for supporting the effective operation of our local office by managing services, equipment, space, and workplace processes that contribute to a safe, efficient, and engaging environment for employees.

This hands-on, multi-disciplinary role includes oversight of space planning, vendor coordination, building maintenance, health and safety practices, and business continuity support. The role is customer-facing and requires strong communication and service delivery skills.

As the primary contact for all facility-related matters in Vancouver, you will collaborate closely with internal teams and external service providers to ensure the workplace aligns with employee needs and company standards. You will focus on optimizing building operations, enhancing the employee experience, and contributing to operational efficiency and cost control, including oversight of critical systems such as UPS and HVAC in designated lab areas.

What You Will Do

Oversee daily site operations and workplace experience for employees.
Manage vendors and service providers supporting janitorial, HVAC, maintenance, and other soft/hard services.
Coordinate with building management for shared systems, fire safety drills, and compliance matters affecting the broader facility.
Monitor and manage performance of planned preventative maintenance (PPM) and reactive work for systems within our space, including UPS and AC systems in our lab environments (maintained by service provider).
Maintain documentation to support compliance with WorkSafeBC, fire code, and municipal by-law requirements.
Coordinate employee moves, furniture changes, and space utilization reviews.
Maintain emergency response protocols and participate in site-level incident response.
Keep the internal GWS Hub and facilities-related materials current and relevant for local staff.
Support environmental, health, and safety (EHS) initiatives in coordination with internal stakeholders.
Provide after-hours / emergency call out coverage as required.

What You Will Bring

Post-secondary education or equivalent experience in Facilities Management, Real Estate, Engineering, or a related field.
Health & safety training (e.g., WorkSafeBC Level 1 First Aid) required or willingness to obtain.
Facilities or project management certification (e.g., BOMI, IFMA, FMA) is an asset.
Familiarity with British Columbia Building Code and local city permitting requirements.
3–5 years of experience in facilities or workplace operations within a corporate or commercial office setting.
Strong vendor management skills across both hard and soft services.
Demonstrated ability to manage projects, service contracts, and day-to-day workplace operations.
Excellent communication and organizational skills with attention to detail.
Comfortable working independently, managing multiple priorities, and responding to facility-related escalations.
Proficient in Microsoft Office (Outlook, Excel, Word, Teams).
Experience with CAFM/IWMS systems is a plus.

In Canada, the base salary for this role ranges from $68,000 to $114,000. In addition to base salary, we offer additional compensation including bonus eligibility and a comprehensive benefits package.  A candidate’s specific pay within this range will depend on a variety of factors, including job-related skills, training, location, experience, relevant education, certifications, and other business and organizational needs.

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Ready to Join Us?

At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they dont check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Dont let a checklist hold you back – we encourage you to apply.

Whats Great About Sophos?

· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. Please refer to the location details in our job postings for further information.

· Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit

· Employee-led diversity and inclusion networks that build community and provide education and advocacy

· Annual charity and fundraising initiatives and volunteer days for employees to support local communities

· Global employee sustainability initiatives to reduce our environmental footprint

· Global fitness and trivia competitions to keep our bodies and minds sharp

· Global wellbeing days for employees to relax and recharge

· Monthly wellbeing webinars and training to support employee health and wellbeing

Our Commitment To You

We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.

Data Protection

If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos