<h2>About the Role:</h2>We are looking for a Systems Administrator based in India to join our globally distributed IT infrastructure team. This individual will play a key role in supporting and managing our cloud infrastructure, enterprise endpoints, and security platforms. The role requires technical hands-on experience, a problem-solving mindset, and the ability to work collaboratively with teams across time zones.You’ll work in a modern, cloud-first environment using platforms such as AWS, Azure, GCP, and support a diverse endpoint environment of Windows, macOS, and Chrome OS. The ideal candidate brings attention to detail, ownership, and willingness to learn and grow with emerging technologies.<h2>Key Responsibilities:</h2>Cloud &amp; Server Operations:<ul><li>Support provisioning and maintenance of resources in AWS, Azure, and GCP.</li><li>Manage Windows Server and Linux-based systems in both cloud and on-premise environments.</li><li>Assist with scripting and automation of infrastructure tasks using PowerShell, Bash, or Python.</li></ul>Endpoint Management:<ul><li>Configure and support end-user devices running Windows, macOS, and Chrome OS.</li><li>Utilize tools like Microsoft Intune, Jamf, WorkspaceOne, Automox, and Google Admin Console to enforce policies, deploy applications, and manage compliance.</li></ul>SaaS &amp; Identity Access Management:<ul><li>Administer SaaS platforms, including Google Workspace, Zoom, Slack, and internal tools.</li><li>Support user access management using Entra ID, Okta, and Active Directory.</li><li>Implement and support Single Sign-On (SSO), MFA, and access controls.</li></ul>Security &amp; Patch Management:<ul><li>Apply patches and updates across endpoints and servers to ensure compliance and maintain system stability.</li><li>Work closely with InfoSec to remediate vulnerabilities and establish secure configuration baselines.</li><li>Maintain detailed system documentation and standard operating procedures.</li></ul>Incident Response &amp; Support:<ul><li>Provide Level 2 and Level 3 support, resolving escalated issues related to infrastructure and systems.</li><li>Participate in on-call rotation for global support coverage, including triage and incident response for critical systems.</li><li>Follow defined SLAs and contribute to post-incident reviews and process improvements.</li></ul>Team Collaboration:<ul><li>Work closely with infrastructure teams in other regions (US, EMEA) and support cross-functional initiatives.</li><li>Participate in global projects involving Networking, Security, and DevOps teams.</li><li>Contribute to knowledge-sharing sessions and process standardization across regions.</li></ul><h2>Qualifications:</h2><ul><li>3–5 years of experience in Systems Administration or IT Infrastructure roles.</li><li>Strong experience in public cloud environments (Azure, AWS, or GCP).</li><li>Hands-on with Windows/Linux servers, identity platforms, and enterprise endpoint management.</li><li>Familiarity with scripting (PowerShell, Python, or Bash) and automation tools.</li><li>Ability to troubleshoot complex technical issues across multiple platforms.</li><li>Comfortable working in a remote and global team environment, with flexibility in work hours.</li></ul><h2>Preferred (Not Mandatory):</h2><ul><li>Experience with international enterprise environments.</li><li>Exposure to security frameworks and compliance (ISO 27001, SOC 2, etc.).</li><li>Certifications such as Microsoft Certified: Azure Administrator, AWS SysOps, or Google Associate Cloud Engineer.</li></ul>We have ambitious goals and need people that are dynamic, desire to be part of something greater than they are, and are passionate about having secure technology. You have a chance to be part of a company that is changing how people think about IT and security. Your creativity will be highly valued and your nerdiness will seem normal. If you want a place where you can grow and make an impact, this is it.

Rapid7

Systems Administrator India - Pune

Rapid7

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