<div>Site Reliability Engineer / Observability Engineer</div><div><b>Public Cloud - Offerings and Delivery – Workforce Mgmt &amp; Delivery Ops /</b></div><div><b>Full - Time / Remote</b></div><div>Rackspace is building up its Professional Services Center of Excellence on Application Performance Monitoring Suites.  </div><div>If you enjoy solving complex business problems and can contribute to building next generation of modern applications for our customers helping them understand the connections between application performance, user experience and business outcomes creating amazing customer experiences, with modern interpretations of SRE, Observability using Datadog, New Relic, AppDynamics or Dynatrace, working with their suite of products and integrations, then join us!  </div><div>Rackspace enables businesses to accelerate digital transformation through our innovative data, integration solutions tools that help you fix problems quickly, maintain complex systems and improve code. We believe Datadog, AppDynamics or New Relic will be a large contributor to what we do, and we want talented, creative, and thoughtful individuals to join our team to shape Observability Engineering for our customers.</div><h3>You Will</h3><ul><li>Work       with customers and implement Observability solutions</li><li>Build       and maintain scalable systems and robust automation that supports       engineering goals.</li><li>Develop       and maintain monitoring tools, alerts, and dashboards to provide       visibility into system health and performance</li><li>Proactively       gather and analyze both metric and log data from systems and applications       to perform anomaly detection, performance tuning, capacity planning and       fault isolation.</li><li>Collaborate       with development teams to implement and deploy new features and       enhancements, ensuring they meet reliability, security and performance       standards</li><li>Collaborate       with team members to document and share solutions </li><li>Maintain       a deep understanding of the customer’s business as well as their       technical environment </li><li>Identifying       performance bottlenecks, identifying anomalous system behavior, and       resolving root cause of service issues</li></ul><h3>You Have:</h3><ul><li>Bachelor’s       degree in engineering/computer science or equivalent</li><li>Senior-level       experience with Site Reliability Engineering, DevOps, Code level       application support and troubleshooting, AWS Infrastructure design,       implementation and optimization, Automation for deployment, scaling and       reliability.  </li><li>Experience       with observability solutions tools like Splunk, Datadog, SignalFx, etc.</li><li>Experience       deploying, maintaining and supporting software applications/services in       the AWS ecosystem</li><li>Proactive       approach to identifying problems and solutions</li><li>Experience       writing code with one or more interpreted languages such as Python, PHP,       Perl, Ruby,Linux  Shell</li><li>Experience       with Terraform or Cloud Formation scripting</li><li>Experience       with configuration management tools like Ansible, Chef or Puppet</li><li>Experience       with standard software development best practices and tools such as code       repositories (Git preferred)</li><li>Experience       executing in an agile software development environment</li><li>Good       understanding of pricing/cost models across AWS services, especially       compute, storage, and database offerings</li><li>A       clear understanding of network &amp; system Management solutions</li><li>Excellent       organizational and project management skills</li><li>Excellent       communication, critical thinking &amp; analytical skills</li></ul><h3>About Rackspace Technology</h3><ul><li>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.</li></ul><h3> More on Rackspace Technology</h3><ul><li>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.</li></ul>

Rackspace

Site Reliability Engineer - III

Rackspace

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