Committed to building the next generation of 100% software-based mobile networks, ng-voice is creating innovative mobile infrastructure solutions and making them accessible for operators and enterprises that want to deploy future-proof networks.  To support our exponential growth, we are looking for a Freelance Technical Writer (m/f/d) to support us for a limited period.What youll do <ul><li>Create and maintain high-quality technical documentation for ng-voice’s IMS solutions</li><li>Enable telco operators, system integrators, developers, and operations engineers to understand, deploy, and manage our products effectively</li><li>Collaborate closely with engineering, product, and support teams</li><li>Ensure all technical content is accurate, comprehensive, and aligned with customer needs</li></ul>Our ideal new colleague <ul><li>3–5 years of experience writing for telecom or networking products (e.g., IMS, VoLTE, SIP)</li><li>Strong portfolio demonstrating user guides, API references, installation guides, and release notes</li><li>Comfortable reading YAML/JSON, basic Bash, and Kubernetes manifests</li><li>Ability to analyze call traces and Wireshark captures to inform documentation</li><li>Skilled at interviewing engineers (e.g., SWA team) and turning raw notes into clear, polished technical documents</li><li>Responsible for maintaining and enforcing a documentation style guide, version control, and managing the doc ticket backlog</li><li>Excellent at prioritizing tasks, asking sharp questions, and delivering concise, plain-English summaries</li></ul> Nice to Have:<ul><li>Hands-on familiarity with Lawful Intercept (X1/X2/X3 interfaces) and OCS/CHF charging flows</li><li>Advocate for Docs-as-Code practices and tooling</li><li>Ability to create light diagrams using PlantUML or Mermaid, and produce screen-cast tutorials</li><li>Experience organizing and running short documentation sprints with engineering teams</li><li>Knowledge of setting up and using doc analytics (e.g., page views, search queries)</li><li>Familiarity with telecom standards such as 3GPP, ETSI, and GSMA</li></ul> A little more about our culture and why you should join  <ul><li>Work-Life-Balance is a priority: Flexible working that suits you - we live and breathe a hybrid remote culture and dont mind where and when you work    </li><li>We are committed to building a diverse team that represents a variety of backgrounds, perspectives, and skills in a traditionally not very diverse industry   </li><li>We offer you the culture of a fast-growing start-up with the maturity of an enterprise company</li><li>We are more interested in your experience and knowledge than formal degrees </li><li>Entrepreneurial culture and flat hierarchies   </li><li>Mobility benefit, fitness benefit, language class benefit and wellness benefit (for full-time employees)</li><li>Home office budget (for full-time employees)</li></ul>