Who We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The RoleAre you ready to join the team of software engineering experts at Kyndryl? We are seeking a talented Software Engineering Technical Specialist to contribute to our software engineering space and provide critical skills required for the development of cutting-edge products.   As a Software Engineering Technical Specialist, you will develop solutions in specific domains such as Security, Systems, Databases, Networking Solutions, and more. You will be a leader – contributing knowledge, guidance, technical expertise, and team leadership skills. Your leadership will be demonstrated in your work, to your customers, and within your teams. At Kyndryl, we value effective communication and collaboration skills. When you recognise opportunities for business change, you will have the ability to clearly and persuasively communicate complex technical and business concepts to both customers and team members. You’ll be the go-to person for problem-solving of customers’ business and technical issues. You have a knack for effectively identifying and framing problems, leading the collection of elements of information, and integrating this information to produce timely and thoughtful decisions. Your aim throughout, is to improve the effectiveness, efficiency and delivery of services through the use of technology and technical methods and methodologies. Driving the design, development, integration, delivery, and evolution of highly scalable distributed software you will integrate with other layers and offerings. You will provide deeper functionality and solutions to address customer needs. You will work closely with software engineers, architects, product managers, and partner teams to get high-quality products and features through the agile software development lifecycle.  Key Responsibilities<ul><li>Design, implement, and maintain integrations between Workday and other systems.</li><li>Integration Design:  Develop integration solutions that meet business needs by designing and configuring Workday integrations using tools such as Workday Studio, Enterprise Interface Builder (EIB), and Workday Web Services (WWS).</li><li>Data Mapping and Transformation: Create data mapping and transformation rules to ensure that data flows accurately between Workday and other systems.</li><li>API Development: Utilize RESTful and SOAP APIs for integrating Workday with external applications and systems, ensuring data is exchanged correctly.</li><li>Integration Testing: Perform comprehensive testing of integrations to validate that they function correctly, handle errors appropriately, and meet business requirements.</li><li>Troubleshooting and Support: Identify, diagnose, and resolve integration issues, providing ongoing support to ensure seamless operation. Based on the severity of cases, the SLA need to be met.</li><li>Documentation: Create and maintain detailed documentation of integration designs, configurations, data mappings, and troubleshooting steps for future reference and compliance.</li><li>Collaboration: Work closely with functional consultants, IT teams, and business stakeholders to gather requirements, understand integration needs, and ensure successful implementation.</li><li>Change Management: Manage and implement changes to integrations, including updates and enhancements, while minimizing disruptions to existing systems.</li><li>Performance Monitoring: Monitor the performance of integrations and address any performance issues to maintain efficient data flows.</li><li>Compliance and Security: Ensure that integrations comply with data security standards and organizational policies, implementing proper security measures and authentication protocols.</li><li>Ensure that Workday integrations are well-designed, reliable, and aligned with business processes and goals.</li><li>Leading and prioritizing backlog with guidance from Product Management, Engineering, Support/Operations.</li></ul>Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You AreYou’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Expertise<ul><li>Bachelors Degree in Computer Science or related fields.</li><li>Minimum of 6 years of experience with Workday integrations – development, maintenance &amp; support</li><li>Experience of Workday Integration Tools: Proficiency with Workdays integration tools and technologies, including Workday Studio, Enterprise Interface Builder (EIB), and Workday Web Services (WWS).</li><li>System Integration: Skills in integrating Workday with external systems, such as ERP, CRM.</li><li>Workday report writer and Payroll interfaces PECI &amp; PICOF.</li><li>Programming Languages: Knowledge of programming languages such as XSLT for data transformation and scripting languages like JavaScript or Groovy for custom integrations.</li><li>API Integration: Experience with RESTful and SOAP APIs to connect Workday with other systems and applications.</li><li>Data Formats: Familiarity with various data formats like XML, JSON, and CSV for data exchange and transformation.</li><li>Database Skills: Understanding of database concepts and SQL for managing and querying data.</li><li>Security and Authentication: Knowledge of security protocols and authentication methods, such as OAuth and SAML, to ensure secure data exchange.</li><li>Error Handling and Debugging: Ability to troubleshoot and debug integration issues to ensure seamless operation.</li><li>Testing and Validation: Experience with testing and validating integrations to ensure they meet business requirements and work correctly in various scenarios.</li><li>Change Management: Skills in managing changes to integration configurations and ensuring minimal disruption to business operations.</li></ul>Preferred Technical and Professional Experience<ul><li>Strong understanding of Workday integrations across multiple modules</li><li>Workday Pro Certifications</li><li>Excellent problem-solving skills and attention to detail.</li><li>Strong communication and interpersonal skills.</li><li>Ability to work collaboratively with cross-functional teams.</li><li>Experience with requirements gathering, testing, validation, end-user training, troubleshooting and support.</li><li>Knowledge of industry best practices for Workday implementations.</li><li>Ability to manage multiple projects and priorities simultaneously.</li><li>Strong analytical and critical thinking skills</li></ul> Being YouDiversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can ExpectWith state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contacts Kyndryl email address.