<div>At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf.  </div>What youll do at Jamf: The Learning Experience Designer 1, Customer Education (LXD 1) collaborates with members of the Customer Education team to design, build, and maintain learning experiences for Jamf customers. The LXD 1 will need to manage time, toolsets, and key stakeholder interests to create engaging, relevant, and effective training.  This role cooperates with instructional designers on the Customer Education team, members of Product Development and Delivery (PD&amp;D), and Jamf as a whole. The LXD 1 will work under the guidance of the Manager, Customer Education.   This role if offered as remote in Minneapolis, MN; Eau Claire, WI; and Austin, TX. You may be required to work periodically at a Jamf office or collaborative work location with other Jamf employees in your area for certain events or moments that matter. We are only able to accept applications in Minneapolis, MN; Eau Claire, WI; and Austin, TX.     What you can expect to do in this role: <ul> <li>Develop and maintain learning experiences for instructor-led, virtual instructor-led, and/or online training formats to support customer training. This includes, but is not limited to, written materials, videos, audio recording, exams, resources, and simulations.</li> <li>Organize time, projects, and meetings with tools like Jira, Confluence, Slack, Dropbox, and Microsoft 365 to ensure content is delivered efficiently.</li> <li>Upload, organize, and maintain files with a content management system, learning management system, Dropbox, YouTube, and Wistia.</li> <li>Communicate proactively with CE colleagues, Jamf stakeholders, and customers to evaluate and work toward key performance indicators.</li> <li>Review, test, and analyze Jamf and Apple beta releases to gauge their impact on CE learning experiences.</li> <li>Provide constructive feedback to other content creators to ensure quality, a unified voice, and consistent outcomes.</li> <li>Occasionally lead or assist with customer training to evaluate new content and improve the overall experience for customers.</li> <li>Adjust and organize workload as necessary to meet timelines and Jamf initiatives.</li> <li>Perform all job responsibilities in alignment with the core values, mission, and purpose of the organization.</li> <li>Travel frequency up to 10% a year</li> <li>#LIRemote</li> </ul>   What we are looking for: <ul> <li>Minimum of 2 years technical understanding of macOS, iOS, iPadOS, and tvOS (Required)</li> <li>Minimum of 1 year technical use of Jamf’s product portfolio – Now, Pro, School, Connect, or Protect (Required)</li> <li>Minimum of 1 year of teaching, instructional design, or equivalent experience (Required)</li> <li>Minimum of 1 year of video production and/or audio engineering (Required)</li> <li>Minimum of 1 year of screen capture, screen recording, or Keynote creation (Required)</li> <li>Minimum of 1 year creating content in an LMS or CMS (Preferred)</li> <li>Minimum of 2 years working on a team providing customer training or support (Preferred)</li> <li>Experience with scripting languages (bash, zsh) for automation and device management (Preferred) </li> <li>Background in cybersecurity, threat detection, or endpoint security, particularly with Jamf Protect (Preferred)</li> <li>High School Diploma or equivalent (Required)</li> <li>Jamf Certified Associate, Tech, or Admin (Preferred)</li> <li>A combination of relevant experience and education may be considered </li> </ul>   SECURITY AND PRIVACY REQUIREMENTS <ul> <li>Participation in ongoing security training is mandatory</li> <li>Established security protocols will be adhered to, sensitive data will be handled responsibly, and data protection practices are followed, including understanding relevant privacy regulations and reporting breaches</li> <li>Acknowledging the Jamf Code of Conduct, where applicable security and privacy policies can be found, is a requirement of all roles at Jamf</li> </ul>   How we help you reach your best potential: <ul> <li>Named a 2025 Best Companies to Work For by U.S. News</li> <li>Named a 2025 Newsweek America’s Greatest Workplaces for Mental Well-being</li> <li>Named a 2025 Newsweek America’s Greatest Workplaces for Gen Z</li> <li>Named one of Forbes Most Trusted Companies in 2024</li> <li>Named a 2024 Best Companies to Work For by U.S. News</li> <li>Named a 2024 Newsweek America’s Greatest Workplaces for Parents &amp; Families</li> <li>Named a 2024 PEOPLE Companies That Care by PEOPLE® and Great Place To Work®</li> <li>Named a 2024 Best Technology Company to Work For by U.S. News</li> <li>Named a 2023 Best Workplaces for Women™ by Great Place to Work® and Fortune Magazine</li> <li>We know that big ideas can come from anyone, so we empower everyone to make an impact. Our 90% employee retention rate agrees!</li> <li>You will have the opportunity to make a real and meaningful impact for more than 75,000 global customers with the best Apple device management solution in the world.</li> <li>We put people over profits – which is why our customers keep coming back to us.</li> <li>Our volunteer time off allows employees to support and give back to our communities.</li> <li>We encourage you to simply be you. We constantly seek and value different perspectives to ensure Jamf is a place where everyone feels comfortable and can be successful.</li> <li>22 of 25 world’s most valuable brands rely on Jamf to do their best work (as ranked by Forbes).</li> <li>Over 100,000 Jamf Nation users, the largest online IT community in the world.</li> </ul><div><div><div>The below annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/annual salary to be offered to the selected candidate. Factors include, but are not limited to the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.  </div><div>Pay Transparency Range</div><div>$55,100—$117,400 USD</div></div></div><div>What it means to be a Jamf? We are a team of free-thinkers, can-doers, and problem-crushers. We value humility and the relentless pursuit of knowledge. Our culture flows from a spirit of selflessness and relentless self-improvement - driving both personal growth and collective progress throughout our company. We unite around common goals while respecting personal approaches, believing that fulfilled individuals create a thriving, vibrant workplace.   Our aim is simple: hire exceptionally good people who are incredibly good at what they do and let them do it. We provide the support and resources to let everyone be their authentic, best selves at work, at rest, and at play. We are committed to supporting the continual improvement of Apple in the workplace, the organizations that rely on them and the people who keep it all running smoothly.   Above it all, waves our banner of #OneJamf – and the knowledge that when we stand together, we accomplish so much more than we could alone. We seek individuals who share this unwavering journey toward growth to join us in our quest for constant improvement.  What does Jamf do? Jamf extends the legendary Apple experience people enjoy in their personal lives to the workplace. We believe the experience of using a device at work or school should feel the same, and be as secure as, using a personal device. With Jamf, customers are able to confidently automate Mac, iPad, iPhone and Apple TV deployment, management, and security – anytime, anywhere – to protect the data and applications used by employees in the workplace, students learning in the classroom, and streamline communications in healthcare between patients and providers. More than 2,500 Jamf strong worldwide, we are free-thinkers, can-doers, and problems crushers who are encouraged to bring their whole selves to work each and every day. Get social with us and follow the conversation at #OneJamf   Jamf is committed to creating an inclusive &amp; supportive work environment for all candidates and employees. Candidates with disabilities or religious beliefs are encouraged to reach out if they need additional support or alternative options to our recruiting processes to accommodate their disability or religious belief. If you need an accommodation, please contact your Recruiter or Recruiting Coordinator directly. Requests for accommodation will be handled confidentially by Recruiting and will not be shared with the hiring manager. Jamf is an equal opportunity employer and does not discriminate against individuals who request reasonable accommodation for disability or religious beliefs. To request accommodations please email us at <a href="mailto:recruiting@jamf.com">recruiting@jamf.com</a>   </div>