Job title: Project Service Desk (FRC) Location: Homeworking This is your world and your opportunity to shape it for the better.   Shape your world   We are looking for a Field resource controller to Support &amp; augment the existing Shared Service. The role will involve:  <ul> <li>Project Task Management and re-assignment to the IDA Team.</li> <li>Liaise with Project Managers and 3rd parties.</li> <li>Updating the Service Management Tool with progress updates.</li> <li>Receiving and Progressing Documentation and Filing down in the relevant File share.</li> <li>Electronic diary management</li> </ul>     Your experience <ul> <li> Experience in Task Management or system management of secure IT infrastructures.</li> <li> Experience in Customer Service environment – liaison with customers scheduling engineering attendances.</li> <li> Experience in scheduling/diary management </li> <li> Experience dealing with 3rd parts suppliers </li> <li> Experience and confident in use of MS Office programs </li> </ul>     Shape your world and achieve together We want the best people on our team, so we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. The role may demand occasional travel and flexibility but in the Main will be working from home so need to be self-disciplined in their approach to work. We are committed to equality of opportunity for all.  If you want to work alongside people with different ideas, in an inclusive business, that will welcome you and support you, come and co-create the future at Fujitsu.   Fujitsu has been recognized as a Disability Confident Leader by the Department of Work and Pensions. This is in recognition of our commitment to recruiting, retaining and employing people with disabilities. As a Disability Confident Leader, we offer a guaranteed interview to all candidates with disabilities who meet the essential criteria for a role and are experienced at making reasonable adjustments to the recruitment process. Please let me know if you would like further information.   #Shapeyourworld  Are you positive with a creative attitude that can work as part of a team or on your own? Can you take ownership of assigned tasks, anticipate and identify potential issues and service improvements. Do you have experience in IT support, Customer Service Support or have worked on a Call Management System? Do you want to collaborate and achieve together with committed people and be proud to work for a company that respects its people and is at the forefront of technology?