
Fujitsu
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16 days ago

Key Activities:
- Responding to vendor inquiries regarding invoices, payments, purchase orders, and transaction statuses.
- Investigating and resolving discrepancies related to billing and payments.
- Ensuring timely and professional communication with vendors via email, phone, or internal systems.
- Coordinating with internal departments such as Accounts Payable, Procurement, and Finance to resolve vendor issues.
- Monitoring and managing tickets in vendor support platforms (e.g., SAP, ServiceNow, Jira).
- Maintaining accurate records of all interactions and resolutions.
- Supporting the onboarding process of new vendors by answering initial questions and providing necessary documentation.
- Contributing to process improvements and best practices in vendor communication and issue resolution.
- Ensuring compliance with internal policies and external regulatory requirements.
- Updating knowledge bases, FAQs, and documentation for both internal teams and vendors.
Key requirements:
- Degree in Accounting, Finance, Economics or a related field (or studies in progress)
- Up to 1 year of experience in accounting, preferably in Accounts Payable
- English and German fluency at the B2 level or higher
- Good understanding of financial processes
- Strong interpersonal and communication skills
- Attention to details and analytical skills
- Proactive behavior and a commitment to continuous learning
Additional advantages:
- Additional accounting courses in progress or certifications (e.g. ACCA, CIMA)
- Familiarity or proficiency with the SAP software system
- Good working knowledge of MS Excel
- Improvement-oriented mindset
- Fluency in another foreign language dependent on the country served