<div><span>Articulate is the leading SaaS provider of online training solutions for the new world of work. Our industry-leading software and services make it simple for enterprises and SMBs to develop, deliver, and analyze online training that’s engaging and effective.</span></div><div><br /></div><div><span>As a Sr Manager, Product Design, you are a strategic, people-first leader who ensures our designers own usability throughout the product lifecycle, champions design excellence, and builds high-performing teams. You lead a team of senior designers across a broad and evolving product area, helping them grow in scope, influence, and confidence. You coach not only your direct reports but also align with your management tripod peers to coach the tripods they operate within, modeling strong collaboration, strategic alignment, and outcome-driven design.</span></div><div><br /></div><div><span>You are accountable for the design quality and usability of solutions shipped by your team and bring clarity and focus through ambiguity as our organization scales. You partner deeply with Product Management and Engineering leadership to cultivate healthy tripods and ensure usability is upheld across discovery, delivery, and iteration. You support and shape how empowered product teams move from discovery to outcomes, embedding design into every part of the product development process.</span></div><div><br /></div><div><span>You operate with autonomy, hold deep domain expertise, and contribute strategic leadership across the broader design org.</span></div><div><br /></div><h3>What Youll Do</h3><ul><li><b>Overall Impact</b></li><li>Lead a team of senior designers, coaching for craft, collaboration, influence, business impact, and career growth</li><li>Own the bar for usability and design quality across your team’s product area, ensuring solutions are usable, cohesive, and solve real customer problems</li><li>Partner with PM and Eng leads to coach the collaboration and discovery practices of multiple tripods</li><li>Drive clarity and focus across customer problem areas, reducing ambiguity and helping teams prioritize for impact</li><li>Actively shape design team systems, rituals, and practices as a peer to other functional leaders</li><li>Ensure that Product Design decisions align with company goals and drive measurable business outcomes.</li><div><br /></div><li><b>Team Leadership &amp; People Development</b></li><li>Coach senior ICs and leads to strengthen strategic thinking, decision-making, and cross-functional influence, shifting from directive guidance to growth</li><li>Support performance, growth, and strategic planning conversations while fostering adaptability and psychological safety</li><li>Help your team stay focused and aligned through ambiguity by modeling clarity, inclusivity, and resilient leadership</li><li>Play an active role in hiring and onboarding, while also anticipating future skill needs to scale a diverse, high-performing design team for evolving business demands</li><div><br /></div><li><b>Design Quality &amp; Usability Ownership</b></li><li>Define and uphold what good looks like across all stages of product development, especially around usability, simplicity, and polish</li><li>Review design work across discovery, delivery, and iteration to ensure strategic alignment, usability quality, and execution standards </li><li>Hold your team accountable for shipping trustworthy, valuable, and testable experiences that address real user needs and enable successful outcomes</li><li>Partner with Research and Data to ensure user insights guide design decisions and uncover usability gaps early</li><div><br /></div><li><b>Tripod Collaboration &amp; Coaching</b></li><li>Act as a peer coach to your area’s PM and Engineering leaders, helping tripods improve discovery, collaboration, and prioritization practices</li><li>Help empower Design in effectively owning usability as part of the tripod’s shared accountability for outcomes</li><li>Guide teams toward evidence-guided, assumption-testing workflows and avoid solution-first traps</li><li>Model how to align early on what usable enough means in testing, and instill effective usability testing and alignment practices ahead of key releases</li><div><br /></div><li><b>Strategic Influence &amp; Org Leadership</b></li><li>Help define team level strategy, especially during moments of ambiguity, change, or rapid growth</li><li>Represent Design in cross-functional leadership forums and collaborate to shape roadmap direction, team health, and delivery quality</li><li>Lead cross-team initiatives that evolve design standards, operational systems, and customer experience quality. Ensure continuity across the end-to-end customer journey</li><li>Support the evolution of planning, staffing, and rituals as we scale our design practice and shift toward outcome-focused product development</li></ul><h3>What You Should Have</h3><ul><li>8+ years of product design experience, including 3–5 years in people management</li><li>Proven track record leading design teams through growth, change, and product discovery</li><li>Deep understanding of user-centered design principles and usability heuristics</li><li>Experience working in empowered product teams (e.g., tripods/trios) with ownership of outcomes</li><li>Excellent communicator and facilitator with ability to synthesize, align, and influence across disciplines</li><li>Passion for coaching, cross-functional collaboration, and user advocacy</li><li>Demonstrated ability to operate autonomously and provide strategic leadership in ambiguous or evolving contexts</li><li>Deep domain expertise within your product space</li><li>Ability to remain objective and identify solutions in the face of difficult dynamics, moments of ambiguity, or compressed timelines</li><li>Highly accountable and strong prioritization skills</li></ul><h3>Nice To Haves</h3><ul><li>Experience in SaaS, platform, or enterprise software design</li><li>Familiarity with Figma, analytics tools, and usability testing methods</li><li>Experience designing and scaling design operations, systems, or rituals</li></ul><div><span>About us</span></div><div><br /></div><div>Articulate Global, LLC, is the leading SaaS provider of creator platforms for online workplace training. Founded by Adam Schwartz in 2002, Articulate provides creator tools and services that make it simple for enterprises and SMBs to develop, deliver, and analyze online workplace training that’s engaging and effective.  Increasingly, organizations must reskill employees for ever-changing remote and hybrid work environments, create learning cultures that attract and retain employees in a tight labor market, and use training to build more equitable, empowering, and engaging workplaces. Articulate helps organizations address these critical business needs with its creator platform for workplace training. Articulate 360—a suite of creator tools for online courses—was named the 7th most-loved product in the world by TrustRadius in 2021. And <a href="http://rise.com/">Rise</a>—an all-in-one online training system that makes online training easy to create, enjoyable to take, and simple to manage—is the first creator platform for SMBs and departments within the enterprise. Articulate has more than 118,000 customers in 170 countries and counts all 100 of the Fortune 100 companies as customers.</div><div><br /></div><div>Named one of Inc. Magazine’s Best Workplaces 2022 and a leader in building a <a href="https://articulatehco.com/#/">human-centered organization</a>, Articulate is guided by a commitment to provide the best value to customers, do right by employees, and create an equitable, empowering workplace for all. As a human-centered organization, we honor people’s humanity knowing that each person’s unique history, vulnerabilities, and social location inform how we show up with one another. We embrace our connectedness, aware that what we do and say impacts others. We give each other grace because we are all works in progress, learning and evolving every day. And we take responsibility for ourselves and are serious about our accountability to each other.  In all we do, we strive to create an equitable, sustainable, and empowering workplace while we drive results for the business and make a positive impact in the world. <a href="https://articulate.com/about/our-values">Read more about our values here</a>. </div><div><br /></div><div>Articulate Global, LLC is an Equal Employment Opportunity and Affirmative Action employer and complies with all applicable federal, state, and local fair employment practices laws. All employment decisions at Articulate are based on business needs, job requirements, and individual qualifications directly related to the job, without regard to any protected characteristic or class, including, but not limited to, race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. Qualified candidates with criminal histories will be considered for this role in a manner consistent with applicable law. Articulate is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation related to the application process due to a disability, you may contact us at hr@articulate.com. </div><div>(For information about Articulates privacy practices, please view our <a href="https://articulate.com/trust/privacy">Privacy Notice</a>)</div><div><br /></div><div>As an organization, we participate in <a href="https://drive.google.com/file/d/1jrP_uF6B7xagTHAOh3FBNPHp5HTc4rUt/view?usp=sharing">E-Verify</a>.</div>

Articulate

Senior Manager, Product Design

Articulate

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