<div>The Platform Integration Manager plays a key role in ensuring seamless connectivity between Veriforce’s internal systems and customer-facing platforms. This role combines hands-on technical execution with strategic coordination, helping to define, implement, and support integrations that enhance platform extensibility and operational efficiency. Working closely with product, engineering, customer success, and support teams, the Platform Integration Manager is responsible for maintaining robust API interactions, documenting integration workflows, and driving continuous improvement across integration touchpoints. </div> <h2> What that means day-to-day:  </h2> <div><strong>Integration Execution &amp; Support </strong><br /><br />Lead the implementation and maintenance of integrations between internal applications and external customer systems. <br /><br />Validate API behavior and system interactions, collaborating with engineering and QA teams. <br /><br />Serve as a point of contact for internal and external integration-related inquiries, issues, and enhancements. <br /><br />Support troubleshooting efforts and coordinate resolution across technical teams and external partners. <br /><br /><strong>Documentation &amp; Configuration</strong> <br /><br />Own and maintain API documentation, FAQs, and integration playbooks using tools like Confluence, Postman, or Swagger UI. <br /><br />Document recurring integration patterns and customer use cases in collaboration with customer success. <br /><br />Configure and validate low-code/no-code or scripted integrations (e.g., Zapier, Workato, Python scripts). <br /><br /><strong>Cross-Functional Collaboration </strong><br /><br />Participate in project planning and integration scoping sessions; ensure clear documentation and follow-through. <br /><br />Collaborate with product and engineering to align integration capabilities with roadmap priorities. <br /><br />Facilitate knowledge sharing across teams to improve understanding of API functionality and limitations. </div> <h2> What you’ll get in return:   </h2> <div>We want you to be able to do your best work here. We emphasize providing many ways to support our team to do their best work, and believe that if you look after your people, they look after everything else!<strong> <br /></strong><br /></div><div><strong>Personal Health &amp; Wellbeing <br /></strong><br /></div><div>&gt;🧠 Integrated mental health &amp; wellbeing support <br /><br /></div><div>&gt;🌴 Vacation – starting at 3 weeks <br /><br /></div><div>&gt;💟 Wellness Days &amp; Annual Giving Day – an extra to give back to yourself or your community<br /><br />&gt;🩺 Comprehensive medical and dental coverage <br /><br /></div><div>&gt; 😴 End of the year, company-wide shut down for you to relax and recharge<br /><br /></div><div> <strong>Future Planning</strong></div><div><br /></div><div>&gt;🏫 LinkedIn Learning License for upskilling &amp; development <br /><br /></div><div><strong>Interested but don’t feel you meet all the requirements? <br /></strong><br /></div><div>Our recruitment team assesses and reviews all applications against the role and business needs. We believe in people having transferable and soft skills and want you to know that we consider applications that might not meet all the criteria, but have the aptitude and capability, nonetheless. Our priority is to ensure we set people up for success. We will make a final call based on our determining whether we can offer the necessary support to upskill or provide the developmental support needed for you to get the best out of this opportunity with us!<br /><br /></div><div><strong>Bring Your Whole Self to Work.<br /></strong><br /></div><div>Veriforce-Alcumus is proudly an equal-opportunity employer. We are committed to ensuring that no candidate is discriminated against because of gender identity and expression, race, disability, ethnicity, sexual orientation, age, colour, region, creed, national origin, or sex. We are dedicated to growing a diverse team while continuing to create an inclusive environment where everyone feels safe and empowered to be themselves. <br /><br /></div><div><strong>What you can expect if you apply:</strong></div><ul><li>A response to your application within 15 working days</li><li>An interview process consisting of:</li><li>An initial discovery call with the recruiter</li><li>A first stage interview via Microsoft Teams </li><li>Additional interview with the stakeholders you’ll be working with closely in the role</li></ul><div>We’re keen to ensure our hiring process allows you to be at your best, so if you need us to make any adjustments, please just let us know.</div>

Alcumus

Platform Integration Manager Technology & Product

Alcumus

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