<div><h4>About Agero:</h4> <h4>Wherever drivers go, we’re leading the way. Agero’s mission is to rethink the vehicle ownership experience through a powerful combination of passionate people and data-driven technology, strengthening our clients’ relationships with their customers. As the #1 B2B, white-label provider of digital driver assistance services, we’re pushing the industry in a new direction, taking manual processes, and redefining them as digital, transparent, and connected. This includes: an industry-leading dispatch management platform powered by Swoop; comprehensive accident management services; knowledgeable consumer affairs and connected vehicle capabilities; and a growing marketplace of services, discounts and support enabled by a robust partner ecosystem. The company has over 150 million vehicle coverage points in partnership with leading automobile manufacturers, insurance carriers and many others. Managing one of the largest national networks of service providers, Agero responds to approximately 12 million service events annually. Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America. To learn more, visit <a href="https://www.agero.com/">https://www.agero.com/</a>.</h4> Note: For technical and other select roles, your first day will be spent at our HQ in Medford, MA to facilitate a smooth onboarding experience. Willingness to travel is required, as you may need to attend on-site team meetings from time to time.</div>About the Role The Financial Analyst position sits within the Financial Planning and Analysis (FP&amp;A) team. Its a critical role connecting the FP&amp;A team with Accounting and the key business functions within the Agero organization.  The person in this role will lead the Contact/Call Center expense reporting and forecasting – a key function within Agero’s Service delivery.  This will involve creating the Call Center forecast, determining cost drivers for both internal and external providers, reporting on business results and understanding the drivers across the full P&amp;L, plus working with the rest of the FP&amp;A team to generate the insights into performance, and telling the story around results for the +$100M spent in service delivery each year.  The Financial Analyst will report directly to the Director of FP&amp;A.  Key Outcomes:  <ul> <li>Understands the full P&amp;L performance and can tell the story around the results on a monthly and year-to-date basis.</li> <li>Manage and coordinate the reporting and forecasting of the Agero Contact Center costs.  Key business partners include the COO and VP of Contact Center.</li> <li>Coordinates and manages the schedule for the annual plan, strategic plan and quarterly forecasts, providing insightful analytics and reporting.</li> <li>Responsible for the scheduling and managing the full close cycle.</li> <li>Establishes and manages procedures, goals, and priorities relating to financial management, budget, forecast and/or accounting while owning the process to ensure accurate accounting recognition practices.</li> <li>Participates in the preparation of various internal and external financial statements and reports.</li> <li>Provides thought leadership on key initiatives to meet company objectives.</li> <li>Delivers insightful dashboards to internal customers, providing top level snapshots on key performance indicators.</li> <li>Maintains a formal pulse on risks and opportunities and partners with team on appropriate actions required to minimize or offset risks and maximize opportunities.</li> <li>Acts as a catalyst for change, driving continuous improvement in efficiency, customer service and analytical support for strategic priorities.</li> <li>Reviews financial statements with management personnel of all levels including senior leadership.</li> </ul> Qualifications: <ul> <li>3+ years of financial analyst experience. </li> <li>Excellent history of cross functional interaction including but not limited to contact/call centers, technology, corporate controller, financial reporting, product development, delivery operations, legal, customer relations and sales.</li> <li>Detail oriented, organized, conscientious, strong written and oral communication skills, and strong analytical ability. Strong financial modeling capability.</li> <li>FP&amp;A tool experience is a plus.</li> </ul> Hiring In: <ul> <li> United States:  MA  **Please note, this role requires occasional onsite work at our HQ in Medford MA </li> </ul> The anticipated closing date to submit applications for this role is November 10, 2025.<div><div><div>The base salary range presented represents the anticipated low and high end salary range for new hires in this position. Your final base salary will be determined based on factors such as work location, experience, job related skills, and relevant training and education. The range listed is just one component of the total compensation package provided by Agero to employees.</div><div>Medford</div><div>$70,370—$110,000 USD</div></div></div><div>Life at Agero: At Agero, youll find a workplace where your unique perspective is not just welcomed, its celebrated. We believe that our differences make us stronger, and were committed to creating an environment where every employee feels a sense of belonging. If youre looking for a company that values your individuality, provides opportunities for growth, and champions open communication, Agero is the place for you. Join our team and help us drive the future of driver assistance, while experiencing a workplace where you can truly thrive. Benefits Built for Well-being:  Agero’s innovation is driven by a workforce where all associates feel like they can truly thrive. Agero offers a wide range of benefits to promote well-being, encourage personal development, and ensure financial stability. Our benefits include: <ul> <li>Health and Wellness: Healthcare, dental, vision, disability, life insurance, and mental health benefits for associates and their families.</li> <li>Financial Security: 401(k) plan with company match and tuition assistance to support your future goals.</li> <li>Work-Life Balance: Flexible time off, paid sick leave, and ten paid holidays annually. <ul> <li>For Contact Center Roles: Accrual of up to 3 weeks Paid Time Off per year, paid sick leave, and ten paid holidays annually.</li> </ul> </li> <li>Family Support: Parental planning benefits to assist associates through life’s milestones.</li> <li>Bonus/Incentive Programs</li> </ul> Join Agero and experience a workplace that invests in your success both personally and professionally. *It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.</div>

Agero

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