<div><p><strong>Our Mission<br /></strong></p> <p><span>Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable.</span></p> <p> </p> <p><span>Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. </span></p> <p> </p> <p><span>We’re 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on.</span></p> <p> </p></div><p><strong>Your Impact on our Mission</strong></p> <p>As an Information Security Analyst, you’ll play a key role in day-to-day security operations at Zocdoc. You’ll support the Detection &amp; Response team by triaging alerts, monitoring logs, reviewing endpoint activity, and helping us stay on top of potential risks across our systems and users. Your work will be critical to keeping our environments secure, compliant, and resilient.</p> <p>This is a junior-level individual contributor role, ideal for someone early in their security career who wants exposure to real-world threats, enterprise tooling, and a wide variety of processes. You’ll report to the<strong> Manager of Information Security</strong> and collaborate closely with senior engineers, infrastructure, and compliance stakeholders. Whether you’re based in NYC or working remotely, you’ll join a mission-driven team dedicated to making healthcare more simple, transparent, and accessible.</p> <p> </p> <p><strong>You’ll enjoy this role if you are…</strong></p> <ul> <li>Curious and eager to learn more about cybersecurity and how real-world incidents unfold.</li> <li>Motivated by solving problems, digging into alerts, and connecting dots in noisy data.</li> <li>Excited to work with tools like SIEMs, End Point Protection, and DLP systems, even if you haven’t used them all yet.</li> <li>Someone who takes initiative, asks good questions, and follows through with attention to detail.</li> <li>Comfortable communicating findings to teammates and cross-functional partners</li> </ul> <p> </p> <p><strong>Your day to day is…</strong></p> <ul> <li>Triaging alerts from our SIEM and EDR platforms to determine severity and next steps.</li> <li>Monitoring system, application, and audit logs for suspicious activity or violations of policy.</li> <li>Participating in our threat hunting program by researching anomalies or unusual patterns.</li> <li>Supporting our DLP (Data Loss Prevention) program by reviewing flagged events and escalating as needed.</li> <li>Running scheduled user activity risk reviews and investigating findings with guidance.</li> <li>Responding to security-related questions from across the company and providing helpful, informed guidance.</li> <li>Assisting with maintenance and tuning of security tooling, including SIEM, Endpoint Protection and DLP.</li> <li>Documenting procedures, playbooks, and investigation notes to improve team knowledge.</li> </ul> <p> </p> <p><strong>You’ll be successful in this role if you have…</strong></p> <ul> <li>A foundational understanding of cybersecurity principles, log analysis, and threat detection.</li> <li>Exposure to security tools such as SIEMs (e.g., Rapid7, Splunk), EDR (e.g., Crowdstrike), or log management platforms.</li> <li>Experience working in or with cloud environments (AWS preferred), even if only at a basic level.</li> <li>Familiarity with operating systems like Windows, MacOS, or Linux from a system admin or support perspective.</li> <li>Strong organizational and communication skills—you can clearly describe what you’re seeing and why it matters.</li> <li>A growth mindset and desire to learn from senior engineers and security peers.</li> <li>Typically 1–3 years of relevant experience in security, IT, systems administration, or audit/log analysis.</li> <li>Comfort working in a remote or hybrid team environment</li> </ul> <p> </p> <p><strong>Benefits</strong></p> <ul> <li>Flexible, hybrid work environment at our convenient Soho location</li> <li>Unlimited Vacation</li> <li>100% paid employee health benefit options (including medical, dental, and vision)</li> <li>Commuter Benefits</li> <li>401(k) with employer funded match</li> <li>Corporate wellness programs with Headspace and Peloton</li> <li>Sabbatical leave (for employees with 5+ years of service)</li> <li>Competitive paid parental leave and fertility/family planning reimbursement</li> <li>Cell phone reimbursement</li> <li>Catered lunch everyday along with beverages and snacks</li> <li>Employee Resource Groups and ZocClubs to promote shared community and belonging</li> <li>Great Place to Work Certified</li> </ul> <p> </p><div><div><div><span>Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate’s experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details.</span></div><div>NYC Base Salary Range</div><div><span>$98,000</span><span>—</span><span>$140,000 USD</span></div></div><div><div><span>Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate’s experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details.</span></div><div>Remote Base Salary Range</div><div><span>$83,000</span><span>—</span><span>$120,000 USD</span></div></div></div><div><p><strong>About us<br /></strong><span>Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our</span><a href="https://www.zocdoc.com/about/careers-list/"> <span>six core values</span></a><span>. Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish. <br /><br /></span></p> <p><span>Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - </span><em><span>Together, Not Alone</span></em><span>, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better.  We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.<br /><br /></span><a href="https://zocdocstatic.wpengine.com/wp-content/uploads/2023/02/ZocDoc-Applicant-CPRA-Notice-Final-2-28-23-.pdf" target="_blank">Job Applicant Privacy Notice</a></p> <p> </p></div>

Zocdoc

Analyst, Information Security

Zocdoc

Similar Remote Jobs