<h2>Job Description</h2>Job Summary: At Zendesk, were redefining what it means to deliver exceptional service for both customers and employees with the Zendesk Resolution Platform. Its the most complete service platform in the market, and were so confident in our ability to deliver results that weve bet our business model on it - customers only pay when we deliver real resolutions. Customer Service is a $45+ billion market that’s growing at 14% each year, and Employee Service is a $14+ billion market growing at 15% annually.As a GTM Enablement Video Editor, you’ll work with Enablement Program Managers and other stakeholders to create videos for e-learning and live events. You’ll be responsible for developing and delivering on video best practices. Success in this role requires a proactive, detailed, collaborative approach, and a passion for video storytelling. By joining this team, you have an opportunity to shape the future of the company by providing innovative video solutions.Your primary goal will be to collaborate to ensure our Go-to-Market (GTM) organization possesses the necessary knowledge, skills, and resources to drive revenue effectively. You will achieve this by bringing video based storytelling and learning to life.What youll do:<ul><li>Edit videos to align with learning objectives and enhance the learner experience. </li><li>Use cutting-edge AI and animation tools to improve impact and efficiency.</li><li>Animate text and shape assets to complement the edits. </li><li>Be open to feedback. Make revisions and advise on creative direction. </li><li>Create templates, guidelines, and clear procedures for video production, so that others may edit videos. Form a point of view on the best video and sound technology for the team’s needs. </li><li>Follow videography best practices when recording.</li></ul>What you bring to the role:<ul><li>Expertise in professional and software, especially the Adobe Suite including Premiere</li><li>Proficiency in motion graphic software, such as After Effects.</li><li>Familiarity with emerging AI Video tools. </li><li>Ability to enhance edits with color correction and audio editing techniques. </li><li>Proficiency in videography and sound recording. Nice-to-have: -Learning design knowledge. -Animation software experience. -</li><li>An intellectual curiosity mindset</li><li>Exceptional written, verbal, and interpersonal communication skills</li></ul>Desired Incremental Skills:<ul><li>Experience in a remote video studio set up: lighting, background, sound, green screen.</li><li>Animation software experience, like Vyond or Video Scribe</li><li>Some proficiency in JavaScript</li><li>Experience in learning design processes: Addie or SAM</li><li>Sales Enablement or Sales experience</li><li>Proficiency in Camtasia or Articulate Storyline</li></ul>LocationThis position is based at our office in Austin, TX.<h1></h1>The US annualized base salary range for this position is $148,000.00-$222,000.00. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.The intelligent heart of customer experienceZendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster <a href="http://www.zendesk.com/diversity-inclusion/" target="_blank">global diversity, equity, &amp; inclusion</a> in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please <a href="https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf" target="_blank">click here</a>. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to <a href="mailto:peopleandplaces@zendesk.com" target="_blank">peopleandplaces@zendesk.com</a> with your specific accommodation request.