<div>The Air Operations Coordinator is responsible for the service delivery of all import and export air freight shipments in the UK.  Reporting to the Air Operations Manager. You will work closely with the Account Managers, Customs and Air Procurement Teams to ensure a first-class service for every customer with Air requirements.</div> <h2> Key Responsibilities </h2> <ul><li>Managing Air freight shipments from A to Z (Import, Export &amp; Cross Trade)</li><li>Ability to produce shipping documents e.g. MAWB, HAWB &amp; Manifest</li><li>Coordinate with clients, carriers, and third-party logistics providers to ensure seamless cargo movement.</li><li>Maintain up-to-date and accurate data on the digital platform to keep clients informed about their shipments.</li><li>Monitor shipment progress, proactively addressing delays or disruptions to ensure customer satisfaction.</li><li>Produce and review all necessary shipping documentation, including Air Waybills (AWBs), CMRs, Bills of Lading, and other transport-specific documents to meet regulatory and client requirements.</li><li>Provide clear and timely communication with clients, offering updates, solutions to challenges, and responding to inquiries.</li><li>Ensure compliance with international shipping regulations and company policies across all modes of transport.</li><li>Identify opportunities to optimise operational processes and enhance supply chain efficiency for clients.</li><li>Collaborate with internal teams to resolve issues, improve service quality, and deliver exceptional customer experiences.</li><li>Provide insights and feedback on client operations to help shape supply chain strategies that drive competitive advantage.</li></ul><div><br /></div> <h2>  </h2> 

Zencargo

Air Operations Coordinator Operations

Zencargo