Your work days are brighter here.We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether youre building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.About the TeamThe Workday Success Plans Delivery Team at Workday plays a crucial role in ensuring customers maximise the value they get from their Workday products. We focus on our customers’ post go-live journey, assuring long-term success. We deliver a variety of programs and services ranging from feature assessments to full feature deployments to support their growing and changing business needs within Workday. At Workday, we help the world’s largest organisations adapt to what’s next by bringing finance, HR, and planning into a single enterprise cloud. We work hard, and we’re serious about what we do. But we like to have fun, too! We put people first, celebrate diversity, drive innovation, and prioritise giving back to our communities, demonstrating a commitment to corporate social responsibility. Our dedication to customer success, coupled with a vibrant and inclusive company culture, sets a strong foundation for continued growth and success at Workday.About the Role<div>Would you enjoy learning new things in a fast paced environment? Do you have an appetite for variety and challenging business problems to solve? Are you a great communicator who can clearly articulate and demonstrate the value of Workday solutions to our customers? The Workday Success Plans team works directly with customers through targeted micro-consulting engagements to help solve their business needs using the Workday application. Responsible for acting as a trusted Workday advisor, you will have the opportunity to assist customers with how-to questions, solve and guide customers through configuration, and provide feature demonstrations. As a Workday expert, customers will benefit from your knowledge as you share your experience, identify key considerations, and highlight standard methodologies.Our team of experts have a broad and deep understanding of Workday, and enjoy the reward of helping customers solve problems, learn about new features, and find greater value in their Workday investment. So if you are passionate about the value technology can bring to an organization, love learning and want to work directly with some of the greatest companies in the world, bring your energy and teamwork to the Workday Success Plans team!Primary responsibilities include:</div><ul><li>Share expertise with customers on a variety of Ask-an-Expert requests by:<ul><li>Conducting research to ensure understanding of customer questions and related Workday concepts.</li><li>Delivering small scope consulting in response to customer requests; providing configuration guidance, demonstrations, considerations, tips &amp; tricks.</li><li>Troubleshooting product configuration to resolve or provide optimal product configuration to meet customer business requirements.</li><li>Clearly and effectively communicating responses and value to customers.</li></ul></li><li>Partner with an Engagement Manager to deliver services that include:<ul><li>Feature Adoption Workshops (Facilitate customer Workday feature roadmap discussions)</li><li>Functional Review (Tenant Review with Consulting Services)</li><li>Health Check (Tenant Review with Cross Functional Consulting Services)</li></ul></li><li>Additional Services that our consultants deliver include:<ul><li>Collaboration Crews (Facilitate group customer sharing discussions).</li><li>Accelerator Webinars (Creating and delivering customer presentations on how to use Workday features to achieve business goals).</li><li>Feature Accelerator (Providing one-on-one consulting guidance to accelerate customer feature adoption).</li><li>Feature Adoption Tenant Reviews (Reviewing customer tenants to identify adoption opportunities).</li></ul></li></ul>About You<div>Basic Qualifications</div><ul><li>5+ years of experience with Workday configurations.</li><li>5+ years of IT implementation experience</li><li>2+ years of software consulting experience.</li></ul><div>Other Qualifications</div><ul><li>Workday HCM Certification in at least one of the following is ideal: Learning, Talent Optimisation</li><li>Additional experience with PeopleSoft, SAP, and/or Oracle a bonus</li><li>Experience with influencing, interacting and collaborating with senior leaders internally and externally</li><li>Capable of leading and influencing design meetings toward an effective and collaborative outcome</li><li>Ability to deliver and get results within the parameters of a project plan</li><li>Excellent verbal and written communication skills</li><li>Experience with global implementations is preferred</li><li>Ability to work on multiple engagements simultaneously</li><li>Bachelor’s degree or related experience required</li><li>Ability to travel up to 10%</li></ul> Our Approach to Flexible Work  With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means youll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote home office roles also have the opportunity to come together in our offices for important moments that matter.Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!At Workday, we value our candidates’ privacy and data security.  Workday will never ask candidates to apply to jobs through websites that are not Workday Careers.   Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.  In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.