Your work days are brighter here.At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, its what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.At Workday, we value our candidates’ privacy and data security.  Workday will never ask candidates to apply to jobs through websites that are not Workday Careers.   Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.  In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.About the TeamThe Workday Success Plans Delivery Team at Workday plays a crucial role in ensuring customers maximize the value they get from their Workday products. We focus on our customers’ post go-live journey, assuring long-term success. We deliver a variety of programs and services ranging from feature assessments to full feature deployments to support their growing and changing business needs within Workday. At Workday, we help the world’s largest organizations adapt to what’s next by bringing finance, HR, and planning into a single enterprise cloud. We work hard, and we’re serious about what we do. But we like to have fun, too! We put people first, celebrate diversity, drive innovation, and prioritize giving back to our communities, demonstrating a commitment to corporate social responsibility. Our dedication to customer success, coupled with a vibrant and inclusive company culture, sets a strong foundation for continued growth and success at Workday.About the RoleWe are seeking people who love to help customers overcome enterprise technology challenges and who feel rewarded by driving high levels of customer satisfaction. The ideal candidate helps people to understand tough concepts, facilitating collaboration on effective solutions. Our focus is on helping customers to get the most value from their Workday investment through the delivery of a variety of innovative services.  <ul><li>Our team members:<ul><li>Confidently and consistently provide excellent customer service</li><li>Engage customers to quickly understand business requirements</li><li>Share their broad experience with industry practices</li><li>Adapt and succeed independently in challenging situations</li><li>Develop and demonstrate system configuration solutions, articulating product capabilities, plus the benefits and risks of design decisions</li><li>Support multiple customers concurrently on short duration projects</li><li>Enjoy the reward of helping customers to be more self-sufficient, to stabilize and optimize their Workday applications and to learn about new features. Team members say the variety of services and unexpected challenges keeps the job exciting and fresh.</li><li>Find that the highly collaborative nature of this team helps them to be productive and to demonstrate their strengths every day</li><li>Share expertise with customers on a variety of Ask-an-Expert requests by:<ul><li>Conducting research to ensure understanding of customer questions and related Workday concepts.</li><li>Delivering small scope consulting in response to customer requests; providing configuration guidance, demonstrations, considerations, tips &amp; tricks.</li><li>Troubleshooting product configuration to resolve or provide optimal product configuration to meet customer business requirements.</li><li>Clearly and effectively communicating responses and value to customers.​</li></ul></li></ul></li><li>Additional Services that our consultants deliver include:<ul><li>Collaboration Crews (Facilitate group customer sharing discussions)</li><li>Accelerator Webinars (Creating and delivering customer presentations on how to use Workday features to achieve business goals)</li><li>Feature Accelerator (Providing one-on-one consulting guidance to accelerate customer feature adoption)</li><li>Feature Adoption Tenant Reviews (Reviewing customer tenants to identify adoption opportunities)</li><li>Optimization Packages (One-on-one guidance thats tailored to inform and guide customers along a path to success)</li></ul></li></ul>About YouBasic Qualifications: <ul><li>A minimum of 3 years of functional experience in HCM Reporting software solutions or systems</li><li>3+ years Consulting experience</li></ul>Basic Qualifications (Senior level): <ul><li>5+ years of functional experience in HCM Reporting software solutions or systems</li><li>5+ years Consulting experience</li></ul> Other Qualifications<ul><li>3+ years experience implementing Workday, SAP, Oracle, PeopleSoft, Ultimate Software, ADP, Ceridian or similar applications</li></ul> Workday Pay Transparency StatementThe annualized base salary ranges for the primary location and any additional locations are listed below.  Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please <a target="_blank" href="http://workdaybenefits.com/us/welcome-to-workday-benefits/prospective-workmates">click here</a>.Primary Location: USA.IL.Chicago  Primary Location Base Pay Range: $122,800 USD - $184,200 USD  Additional US Location(s) Base Pay Range: $111,100 USD - $197,300 USD Our Approach to Flexible Work  With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means youll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote home office roles also have the opportunity to come together in our offices for important moments that matter.Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!