<div><div><div><h2><b>About VOIS:</b></h2></div><div><p>VO<strong>IS</strong> (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.</p><p> </p><p>Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.</p><p> </p><p>Established in 2006, VO<strong>IS</strong> has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.</p></div></div><div><div><h2><b>About VOIS India:</b></h2></div><div><p>In 2009, VO<strong>IS</strong> started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, VO<strong>IS</strong> India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics &amp; AI), Commercial Operations (Consumer &amp; Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more.</p></div></div><div><div><h2><b>Job Role:</b></h2></div><div><p><strong>Key accountabilities and decision ownership: </strong></p><ul><li>Accountable to deliver high quality business analysis that focuses on delivering a great Customer Experience</li><li>Accountable for on time delivery of high-quality business requirements for both waterfall and agile project delivery methodologies</li><li>Accountable for Requirements Management during the project lifecycle, includes both functional and non-functional requirements.</li><li>Manage Traceability throughout the project lifecycle and ensure the business impact against compliance is understood</li><li>Accountable to continuously improve the business analysis capability of the team. As and when new methods or tools surface all BA’s have an accountability to drive for the best performance enhancing ways of working.</li></ul><p> </p><p><strong>Core competencies, knowledge and experience</strong>:</p><ul><li>8+ years of experience</li><li>Hands on experience in Business Analysis</li><li>Knowledge of telecom industry</li><li>Knowledge of Agile &amp; Waterfall delivery methodologies</li><li>Tools – Hands on experience in Jira and confluence</li><li>Business Process Framework</li><li>Knowledge of ITIL</li><li>Understanding of SAFe would be an added advantage</li><li>CBAP (or similar) certification would be an added advantage</li><li>Knowledge on TMF Open API</li></ul></div></div><div><div><h2><b>VOIS Equal Opportunity Employer Commitment:</b></h2></div><div><p><strong>India: </strong></p><p><strong> </strong></p><p>VO<strong>IS</strong> is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.</p><p> </p><p>As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the <strong>Top 10 Best Workplaces for Millennials, Equity, and Inclusion</strong>, <strong>Top 50 Best Workplaces for Women</strong>, <strong>Top 25 Best Workplaces in IT &amp; IT-BPM</strong> and <strong>10th Overall Best Workplaces in India </strong>by the Great Place to Work Institute in 2024. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do.</p><p> </p><p>By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills!</p><p><strong> </strong></p><p><strong>Apply now, and we’ll be in touch!</strong></p></div></div></div>