About Viz.ai Viz.ai is the pioneer in the use of AI algorithms and machine learning to increase the speed of diagnosis and care across 1,800+ hospitals and health systems in the U.S. and Europe. The AI-powered Viz.ai OneTM is an intelligent care coordination solution that identifies more patients with a suspected disease, informs critical decisions at the point of care, and optimizes care pathways and helps improve outcomes. Backed by real-world clinical evidence, Viz.ai One delivers significant value to patients, providers, and pharmaceutical and medical device companies. For more information visit Viz.ai. We are growing and are looking for a Senior IT System Engineer to join our mission to increase access to life-saving treatments. The Role: <ul> <li>Design, implement, and maintain our cloud-based IT systems and services.</li> <li>Manage and optimize Google Workspace, Okta, Atlassian tools (Jira, Confluence), and Salesforce integrations and all other company systems.</li> <li>Support identity and access management (IAM) policies using Okta and SSO strategies, including AWS SSO.</li> <li>Automate routine IT tasks and workflows (onboarding/offboarding, integrations, tickets, etc).</li> <li>Monitor system performance, metrics and recommending improvements as needed.</li> <li>Provide tier 2/3 support for escalated technical issues.</li> <li>Document system designs, processes, and best practices.</li> <li>Own and manage the patching and update lifecycle for operating systems, applications, and SaaS tools to ensure systems remain stable, secure, and up-to-date.</li> <li>Schedule and coordinate regular system maintenance for Mac and Win, minimizing downtime and user disruption while keeping devices updated and secured.</li> <li>Oversee endpoint management and configuration (via MDM), ensuring consistency across user devices and compliance with company standards.</li> <li>Support the implementation and ongoing operations of the company’s Zero Trust model, including device posture checks, identity-based access.</li> <li>Treat AI as a core part of your workflow, using tools like ChatGPT to enhance productivity and output.</li> <li>Champion Viz values in every aspect —  Patients First, Im Accountable, Kindness Wins, Quality Squared, and Time is Brain.</li> </ul> What you will love about working at Viz.ai: <ul> <li>Seeing your work translated to #s of lives saved</li> <li>You have experience delivering mission-critical, real-world systems</li> <li>You love Interacting with great people who are open and fun to hang out with</li> <li>Working with world-class people, who have previously taken startups from start to exit - this  may be the place for you!</li> </ul> Requirements: <ul> <li>5+ years of experience in IT systems or technical support roles.</li> <li>Strong hands-on experience with Google Workspace, Okta, AWS SSO, Atlassian, Salesforce integrations, etc.</li> <li>Proficient in managing macOS and Windows devices using MDM tools.</li> <li>Solid understanding of IAM, patch management, and Zero Trust security models.</li> <li>Experience automating IT workflows (onboarding/offboarding, ticketing, etc.).</li> <li>Skilled in troubleshooting tier 2/3 technical issues and system monitoring.</li> <li>Strong documentation habits and communication skills.</li> <li>Proactive, detail-oriented, and comfortable in a fast-paced, cross-functional environment.</li> </ul> Location:  We are located in San Francisco and Tel Aviv. This position is based in Tel Aviv. Our office in Tel-Aviv is located in Menachem Begin 150, within walking distance of Arlozorov and HaShalom train stations. Related Links: <a href="https://www.viz.ai/media">https://www.viz.ai/media</a> <a href="https://www.fastcompany.com/most-innovative-companies/2019/sectors/biotech">https://www.fastcompany.com/most-innovative-companies/2019/sectors/biotech</a> <a href="https://www.calcalist.co.il/internet/articles/0,7340,L-3899610,00.html">https://www.calcalist.co.il/internet/articles/0,7340,L-3899610,00.html</a>  <a href="https://www.geektime.co.il/viz-ai-raises-71m-in-c-round/">https://www.geektime.co.il/viz-ai-raises-71m-in-c-round/</a>  <a href="http://themarker.com/technation/.premium-1.9624267">themarker.com/technation/.premium-1.9624267</a> <a href="https://www.businesswire.com/news/home/20191023005322/en/Viz.ai-Raises-50-Million-Series-Bring-AI">https://www.businesswire.com/news/home/20191023005322/en/Viz.ai-Raises-50-Million-Series-Bring-AI</a> <a href="https://www.globes.co.il/news/article.aspx?did=1001304340">https://www.globes.co.il/news/article.aspx?did=1001304340</a> <a href="https://www.themarker.com/technation/1.8019503">https://www.themarker.com/technation/1.8019503</a>   #LI-GH1 #LI-Hybrid