VideoAmp is on a mission to create the best employee and workplace experience where people can bring their whole self to work everyday. We believe that accomplishing something great requires a special group of people who work hard, drive results and have a blast while doing it - people who challenge the status quo and embody our values. People who say “I’ll find a way” instead of saying “it can’t be done.”

At VideoAmp, we believe in challenging advertising paradigms to maximize value for clients. We do this by enabling companies to execute on business outcomes across their media investment instead of more traditional media metrics. VideoAmp is the software and data solutions company powering the convergence of linear TV and digital video advertising. Our solutions connect linear TV viewership with addressable data assets to benefit the marketing and media industries. This enables marketers and content owners to holistically plan, transact, and measure deduplicated audiences across digital video, OTT, connected and linear TV advertising.

Role & Responsibilities

NYC (Hybrid) or Chicago (Remote)

VideoAmp is looking for an experienced Account Lead with deep expertise in AdTech and Measurement. This role will focus on managing a dedicated book of post-sale client relationships, driving performance, value, and retention. Our Account Leads are passionate about solving complex customer challenges and bring strong knowledge of tech, data, TV, and digital video. They have a proven track record of exceeding client expectations and growing relationships in a high-growth AdTech environment.

Responsibilities

Manage and monitor ongoing client performance, ensuring campaigns and insights are executed successfully and align with client goals.
Foster strong, consultative relationships with clients and vendors by deeply understanding VideoAmps product offerings and value proposition.
Understand client KPIs and build strategies to exceed performance goals.
Proactively solve client challenges and identify growth opportunities within accounts.
Establish and maintain a strong vision of customer service excellence and contribute to client success best practices.
Provide thought leadership and serve as a key point of contact for escalations and strategic initiatives.
Drive client value through regular performance reviews, adoption trends, and relationship health metrics such as retention and expansion.
Collaborate closely with Sales, AdOps, and Product teams to ensure seamless execution and client satisfaction.
Represent the voice of the customer internally to help refine VideoAmp’s products and processes.
Stay up to date on industry trends in AdTech, TV, and cross-platform measurement to offer clients cutting-edge solutions.

Qualifications

Bachelor’s degree preferred.
8+ years of experience in Account Management or Client Services within AdTech, programmatic media, or digital advertising—agency or vendor side.
Strong understanding of programmatic media buying and ad operations workflows; hands-on platform experience is a plus.
Proven ability to manage high-value clients, drive account growth, and exceed performance expectations.
Comfortable working autonomously in a fast-paced, high-growth environment.
Experience using tools like Salesforce, ChurnZero, Zendesk, Pendo, or JIRA to manage accounts and track performance.
Exceptional communication and problem-solving skills, with a client-first mindset.
Passionate about the digital advertising industry and excited to deliver measurable results for clients.

What We Offer

This position pays between 114,000 - 130,000 + 30% Targeted Commissions + Equity + Benefits. The actual compensation offer will be determined by a number of factors, including, but not limited to, applicants qualifications, skills, and experience.

Discretionary and flexible paid time off
In addition to standard US holidays off, VideoAmp employees also partake in Spring, Summer and Winter breaks
Comprehensive medical, dental, and vision benefits for you and your dependents - including multiple options fully covered by VideoAmp
Unlimited financial wellness sessions with Origin financial advisors
401k Plan with matching
HSA & FSA
Commuter Benefits
Cell Phone Reimbursement
Paid Maternity and Parental Leave for All Family Additions

We are on a collective mission to bring equity and transparency into media measurement, and that begins with an honest, inclusive culture. At VideoAmp, we empower our team to thrive through collaboration, mentorship, and innovation. If youre passionate about all things data and tech, and have extensive knowledge and curiosity around the digital media space, we’d love to hear from you.

Above all, if youre eager to influence and support the revolutionary goals of a dynamic, cross-functional team - join us and make an impact!

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