Making Global Work Feel Borderless and BoundlessVialto Partners is a market leader in global mobility services. Our purpose is to ‘Connect the world’. We are unique and the only stand-alone global mobility business. This presents a rare opportunity for our clients, stakeholders and colleagues.Our teams help companies streamline and effectively manage their global mobility programs in a cost-efficient and compliant manner. Our services focus on providing cross-border compliance and risk assessment for tax, immigration, business travel, rewards and compensation, and remote work. Working at Vialto Partners is about getting the chance to be part of a global and dynamic team.  Globally, Vialto Partners has over 6,500 staff worldwide and continues to grow.  You will work with clients from a range of industries and different geographical locations. We believe in connecting the world and supporting our colleagues to do the same in their careers by undertaking assignments and opportunities globally that broaden their skills and ultimately benefit our clients. Vialto is unstoppable when we work together in a culture of belonging, where everyone can thrive. We encourage employees to bring their true selves and share their unique talents and expertise to positively impact the communities we serve.To learn more about what we do, tune in to our podcast<a href="https://vialtopartners.com/podcasts" target="_blank"> On the Move</a> to hear expert insights on issues affecting global mobility, and read about the<a href="https://vialtopartners.com/insights" target="_blank"> latest news</a> in the industry.  You can also follow us on <a href="https://www.linkedin.com/company/vialtopartners/mycompany/" target="_blank">LinkedIn</a> and <a href="https://www.instagram.com/vialtopartners/" target="_blank">Instagram.</a>We are seeking a candidate who will work with the Business Center Support team to support the day-to-day administrative business activities of the Vialto Partners, Immigration Law team. This role is 100% on-site at the assigned Vialto Partners office in Campbell, CA (San Jose).   Job Responsibilities<ul><li>Pick-up, sorting and distribution of daily incoming mail </li><li>Pick-up, sorting and coordination of daily outgoing mail / courier packages</li><li>Printing, photocopying and scanning of immigration applications and updating details of work in case management and data management systems</li><li>Monitor and replenish printer supplies</li><li>Monitor printer functionality and handle the coordination of vendor repairs</li><li>Courier preparation - waybill creation, tracking of packages, contacting vendor to resolve issues related shipment delays</li><li>Liaising with external courier vendors, as required</li><li>Document management support, both electronic and physical</li><li>Managing the delivery of daily support services in coordination with other Operational Support teams and legal teams</li><li>Monitor and replenish office supplies</li><li>On-site office closure and emergency support</li><li>Assist with other administrative tasks or project-based work, as required. </li></ul>Work Experience<ul><li>1-3 years of related experience in a similar role, business support service center, printing services industry within a fast-paced, high-volume environment</li><li>Ability to follow processes and procedures safely and accurately</li><li>Experience with Google suite of products is an asset</li></ul>General Attributes<ul><li>Critical attributes of this position include: a positive, proactive “can do” attitude and excellent customer service, interpersonal and communication skills</li><li>Strong work ethic, discretion in handling confidential information and ability to prioritize and adapt to changing demands and deadlines</li><li>Must have strong organizational skills, meticulous follow-up and follow-through, good judgment and high attention to detail</li><li>Confidence in ability to work in an ever-changing work environment</li></ul>Communication / Interpersonal Skills<ul><li>Clearly communicates efficiently and professionally</li><li>Excellent discretion when dealing with sensitive information</li><li>Ability to negotiate and influence effectively</li></ul>Customer / Client Service<ul><li>Provides services according to predetermined requirements and quality standards. </li><li>Escalates problems to team lead or manager if unable to resolve</li><li>Ability to take initiative and very client service oriented</li></ul>Additional Information<ul><li>Type: In Office Role (5 days a week)</li><li>Location: 300 Orchard City Drive, Building F Campbell, CA 95008</li><li>Compensation Range: $ 41,000 - $62,000</li></ul>We are an equal opportunity employer that does not discriminate based on any legally protected status. Please note, AI is used as part of the application process.