<h3>Company Description</h3>Vention helps some of the most innovative manufacturing companies automate their production floor in just a few days. Ventions <a href="https://vention.io/3d-design">online-first manufacturing automation platform (MAP) </a>enables its clients to design, automate, order, and deploy manufacturing equipment directly from their web browser.Vention is headquartered in Montreal, Canada, with offices in Berlin, and is used in over 4,000 factories on 5 continents. We are a performance driven culture that cares deeply about happiness. We like ambitious goals, facts &amp; data, and constructive debates. But at the same time, we know that we can’t repeatedly push ourselves if we are not surrounded by an uplifting and caring work environment. Those two sides of our culture, feed each other and are safeguarded with the same level of attention. Our <a href="https://ventionblobs.s3.amazonaws.com/downloads/pdf/vention-culture-en.pdf">values &amp; principles</a> include:<ul><li>We make our clients successful - we do what’s right for our customers, even when it makes our roles more challenging.</li><li>We execute and deliver - we set ambitious goals for ourselves and are energized about meeting them.</li><li>We debate, then commit - we challenge our own perspectives and ideas in pursuit of the best solutions.</li><li>We innovate to inspire - we value innovation in products, user experiences, and business practices.</li><li>We collaborate to achieve more - we work as one team to achieve more than we would on our own.</li><li>We empower our people to reach their full potential - we hold ourselves to high standards but know when to celebrate progress &amp; achievements</li></ul><h3>Job Description</h3>As a Team Lead, Operations at Vention, you are a frontline leader responsible for coordinating and guiding associates in fulfillment and production activities, including picking, packing, receiving, and light assembly. Positioned between the Team Captain and Supervisor, you ensure flawless execution on the floor, drive continuous improvement through lean practices, and act as the key link between associates and management. This hands-on role builds a safe, efficient, and positive team environment that supports both operational performance and employee growth.Key Responsibilities<ul><li>Coordinate daily workflows across picking, packing, receiving, and assembly to ensure operational targets are met.</li><li>Monitor performance (OTD, efficiency, accuracy, next-day shipping) and adjust team priorities in real time.</li><li>Support Captains by troubleshooting issues, providing direction, and escalating to the Supervisor when needed.</li><li>Train, coach, and mentor associates, promoting best practices in quality, efficiency, and safety.</li><li>Ensure compliance with lean principles (5S, waste reduction, visual management) to improve team productivity.</li><li>Contribute to the development and standardization of processes and work instructions.</li><li>Maintain accurate reporting of shift performance, communicating results and challenges to the Supervisor.</li><li>Act as role model for communication, collaboration, and problem solving within the team.</li><li>Assist in implementing new initiatives and technologies to scale operations.</li></ul>Key Performance Indicators (KPIs)<ul><li>On-Time Delivery (OTD) rate</li><li>Next-day shipping rate</li><li>Customer satisfaction (quality, accuracy, order condition)</li><li>Operational efficiency (lines/hour, output per person, error rate)</li><li>Adherence to lean/5S standards</li></ul><h3>Qualifications</h3><ul><li>Previous experience in fulfillment, production, or warehouse operations</li><li>Demonstrated leadership or team coordination experience (formal or informal)</li><li>Strong organizational and problem-solving skills in a fast-paced environment</li><li>Good understanding of lean manufacturing or continuous improvement practices</li><li>Effective communicator with ability to motivate and guide team members</li><li>Hands-on and adaptable, willing to step in and support operations directly when needed</li><li>Comfortable with WMS/ERP systems and basic reporting in Excel</li></ul><h3>Additional Information</h3>How We Take Care of You<ul><li>Flexible paid time off and remote work policies.</li><li>Complimentary beverages and snacks so that you are fuelled and ready for your day.</li><li>Global comprehensive health plans so you feel your best.</li><li>Career growth opportunities. Your future matters.</li><li>Fun-filled social events curated based on diverse interests for our team to celebrate together. From sponsored sports teams to trivia nights.</li><li>Time off to volunteer and give back to your community.</li></ul>What to Expect in Your Interview<ul><li>Initial Call</li><li>Meet the Team</li><li>Challenge</li><li>On site interview</li><li>Decision &amp; Offer</li></ul>‍Commitment to Equal Employment OpportunityOur culture is an uplifting environment for high achievers. The fast-paced, high-performance environment will give you the opportunity to build products, processes and strategies that will have a lasting impact.When you join Vention, you join a team of professionals with a diverse variety of experiences, backgrounds, and perspectives. Together, we strive to nurture a supportive and inclusive work environment for all. We push each other to achieve extraordinary results and forge long term relationships as a result of the intensity and passion. We’re passionate about helping you do your best work. Claim your seat and find out what you can do!If youre unsure if your experience perfectly matches our job posting, we encourage you to apply anyway. We are happy to chat and get to know you better while you can understand the role as well.