<div><p><strong>We’re building the AI-powered future of maintenance.</strong></p> <p>UpKeep is on a mission to reinvent how the physical world runs—starting with the frontline teams who maintain it. We’re the creators of the world’s first <strong>AI-first CMMS</strong> (Computerized Maintenance Management System), equipping technicians and facilities teams with automation, machine learning, and predictive insights that drive operational speed, safety, and efficiency.</p> <p>What started as a garage-built prototype is now a fast-scaling SaaS company, backed by Insight Partners, Emergence Capital, and Y Combinator. Over 4,000 companies—including Shell, Yamaha, Unilever, and Marriott—run on UpKeep to modernize their asset operations. We’re leading the $30B category shift toward <strong>Asset Operations Management</strong>, where uptime, intelligence, and AI converge.</p> <h3><strong>Why join us:</strong></h3> <ul> <li><strong>Own the AI-first transformation of an entire industry.</strong><strong><br /></strong>Every feature we ship leverages AI—from predictive work orders to sensor-driven automations. You’re not just iterating—you’re pioneering how data reshapes physical operations.<br /><br /></li> <li><strong>Real traction, real scale.</strong><strong><br /></strong>Recognized as Gartner’s #1 Facility Management solution and G2’s top-rated CMMS, we’ve earned market leadership through product, not puff.<br /><br /></li> <li><strong>A company where builders thrive.</strong><strong><br /></strong>We move fast, optimize for outcomes, and give high-agency operators the autonomy to ship big things. Our culture rewards bold thinking, not bureaucracy.<br /><br /></li> <li><strong>Global team, local energy.</strong><strong><br /></strong>With 100+ employees across the world, we support remote-first work with deep investment in our LA HQ—where certain roles and leadership converge for rapid innovation.<br /><br /></li> <li><strong>Equity and upside, not just a paycheck.</strong><strong><br /></strong>Competitive comp, meaningful ownership, and benefits that support your health, focus, and long-term growth.</li> </ul> <p>If you’re driven by impact, energized by AI, and hungry to transform a legacy industry—we’re hiring!</p></div><h3>POSITION SUMMARY</h3> <p>The Director/Senior Director of Revenue Operations (RevOps) will lead the alignment and optimization of UpKeep’s sales, marketing, and customer success (CS) teams to drive predictable revenue growth and operational efficiency. Reporting to the CFO, this high-visibility role manages and grows a small team while owning GTM data, processes, and systems that scale with our growth.</p> <p>Ideal candidates bring deep SaaS RevOps expertise, strong analytical and strategic leadership skills, and the ability to collaborate cross-functionally to deliver measurable business impact.</p> <p> </p> <h3>ESSENTIAL FUNCTIONS AND RESPONSIBILITIES</h3> <p><strong>GTM &amp; Strategy</strong></p> <ul> <li> <p>Align goals, KPIs, and lifecycle definitions across GTM teams</p> </li> <li> <p>Partner with Finance and GTM leadership on compensation plans and forecasting</p> </li> <li> <p>Optimize lead qualification, segmentation, and resource allocation</p> </li> <li> <p>Provide data-driven insights to improve acquisition, retention, and expansion</p> </li> <li> <p>Prioritize and execute high-ROI GTM initiatives</p> </li> </ul> <p><strong>Data &amp; Infrastructure</strong></p> <ul> <li> <p>Own data governance, hygiene, and a single source of truth for GTM metrics</p> </li> <li> <p>Streamline CRM, automation, and GTM systems for scalability</p> </li> <li> <p>Design processes for forecasting, territory planning, and expansion</p> </li> </ul> <p><strong>Reporting &amp; Analytics</strong></p> <ul> <li> <p>Deliver actionable insights on pipeline health, funnel metrics, and growth trends</p> </li> <li> <p>Manage performance dashboards, attribution models, and CS health metrics</p> </li> <li> <p>Prepare quarterly board-level reporting packages</p> </li> </ul> <p><strong>Forecasting &amp; Planning</strong></p> <ul> <li> <p>Lead ARR, renewal, and NRR forecasting with FP&amp;A and CS</p> </li> <li> <p>Partner on annual planning, quarterly reforecasts, and weekly pipeline management</p> </li> </ul> <p><strong>Enablement</strong></p> <ul> <li> <p>Drive adoption of systems and processes across GTM teams</p> </li> <li> <p>Support new product launches and effective onboarding of GTM hires</p> </li> </ul> <p> </p> <h3>EXPERIENCE</h3> <ul> <li> <p>7+ years in RevOps, Sales Ops, or similar leadership roles in SaaS</p> </li> <li> <p>Expertise in Salesforce, funnel management, and forecasting best practices</p> </li> <li> <p>Proven success driving cross-functional alignment and operational efficiency</p> </li> <li> <p>Experience in venture-backed, high-growth SaaS with board reporting preferred</p> </li> </ul> <p> </p> <h3>KNOWLEDGE</h3> <ul> <li> <p>Strong analytical and reporting skills with executive-level presentation experience</p> </li> <li> <p>Full-funnel analytics, GTM optimization, and data governance expertise</p> </li> <li> <p>Skilled communicator and collaborator across sales, marketing, CS, and finance</p> </li> </ul> <p> </p> <h3>DESIRED BEHAVIORS</h3> <ul> <li> <p>Adaptable, results-driven, and organized in a fast-paced environment</p> </li> <li> <p>Strong communicator and collaborator who fosters teamwork</p> </li> <li> <p>Ethical leader who acts with integrity and embodies UpKeep’s values</p> </li> <li> <p>Growth mindset with a focus on learning and continuous improvement</p> </li> </ul> <p> </p> <h3><strong>COMPENSATION </strong></h3> <p>This role will receive a competitive base salary + annual bonus + benefits + equity. A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below.</p> <p>The pay range for this role is $180,000 - $210,000 USD per year.</p><div><div><strong>Company History &amp; Product:</strong></div> <div> <p>UpKeep started in a garage, where our founder Ryan taught himself to code and built the first mobile-first maintenance app. The idea was simple but powerful: put modern software in the hands of frontline technicians—and transform how maintenance gets done.</p> <p>Today, UpKeep is the leading cloud-native <strong>Asset Operations Management</strong> platform, serving over 4,000 businesses worldwide across manufacturing, utilities, healthcare, and beyond. Our Industrial IoT and AI-first software helps maintenance and facilities teams streamline work, predict failures, and act faster—with real-time insights and automation at their fingertips.</p> <p>We’re building for the <strong>deskless workforce</strong>—the essential workers who keep our physical world running—and arming them with the tools they deserve.  In a world re-shoring manufacturing, accelerating automation, and embracing AI at scale, we’re riding the next macro wave—and leading the transformation of legacy maintenance into intelligent operations.</p> </div> <div>Backed by $50 million from <a href="https://www.insightpartners.com/portfolio/">Insight Partners</a>, <a href="https://www.emcap.com/portfolio">Emergence Capital</a>, <a href="https://www.mucker.com/companies/">Mucker</a>, and <a href="https://www.ycombinator.com/companies/?top_company=true">Y Combinator,</a><strong> </strong>were not just building software.  Were defining a new category for the built world.</div> <div> </div> <div> </div> <div><strong>Learn More!</strong></div> <div><a href="http://www.onupkeep.com/overview">www.upkeep.com</a></div> <div><a href="https://www.onupkeep.com/careers/">www.upkeep.com/careers</a></div> <div> </div> <div> </div> <div>At UpKeep, we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. UpKeep is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation or Veteran status.</div></div>