 <h3>Description</h3> <p> </p><h2><strong>Responsibilities</strong></h2><ul><li>Implement tooling to monitor AWS EKS-based systems focusing on performance, reliability, and scalability.</li><li>Ensure that architecture and deployment models are sufficient to support SLA commitments and are well prepared for future problems of scale.</li><li>Leverage cloud technology and platform capabilities to provide operationally sustainable solutions that are robust and cost effective.</li><li>Apply software engineering best practices to comprehensively address and resolve problems.</li><li>Collaborate with product support teams to drive efficiency and enhance customer experience through self-service tools and automation.</li><li>Ensure timely response to incidents and support requests, collaborating effectively on solutions.</li><li>Conduct root cause analysis and implement preventative measures to minimize toil and impact on customers.</li><li>Lead and participate in incident retrospectives to enhance future response efforts.</li><li>Participate in on-call rotations, providing critical support as needed.</li></ul><h2><strong>Qualifications</strong></h2><ul><li>3+ years of a successful software engineering or technical operations career within reputable technology firms, particularly with large-scale cloud applications.</li><li>Expertise in Site Reliability Engineering concepts and practices, including the use of observability platforms and monitoring tools, such as Datadog.</li><li>Experience deploying and supporting containerized applications on cloud platforms, preferably EKS on AWS.</li><li>Proficiency in infrastructure as code technologies, such as Terraform.</li><li>Strong software engineering skills in languages like Python, JavaScript, or Go.</li><li>Familiarity with DevOps and CI/CD methodologies.</li><li>Bachelor’s degree in Computer Science or related field.</li></ul><div>In addition to the required technical skills and qualifications, our ideal candidate will:</div><ul><li>Be a collaborative and versatile team player, effective across various functions.</li><li>Demonstrate independence and accountability with a proactive approach to ownership.</li><li>Have a strong desire to contribute and thrive in a cohesive technology team environment.</li><li>Have practical knowledge of Tyler Techs primary tech stack: AWS, Kubernetes, Argo CD, RDS for Postgres and Microsoft SQL, Terraform, C#/.NET Core, GitHub Actions, Docker, Datadog, PagerDuty.</li></ul> <p></p> 

Tyler Technologies

Cloud Site Reliability Engineer

Tyler Technologies

Similar Remote Jobs