<div>Who we are  At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a href="https://customers.twilio.com/" target="_blank"> hundreds of thousands of businesses </a>and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to <a href="https://www.twilio.com/en-us/blog/open-work" target="_blank">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.</div>Job Title Staff, Product Manager, API Gateway and Developer Experience. About the job This role is instrumental in developing and executing the strategy for Twilios API Gateway and Developer Experience products on a global scale. You will collaborate within the Twilio Technology Platform, shaping the platform that supports Twilios global communications services. You will be working on API design, developer experience, planning and prioritizing sprints, defining the product roadmap and spec-ing out new features and product enhancements..  Responsibilities In this role, you will: <ul> <li>Create and contribute to the roadmap for your product area.</li> <li>Communicate both the business and technical rationale behind your product decisions.</li> <li>Define and report product metrics - being data driven is key.</li> <li>Mock up concepts, write functional specs, cut tickets, write copy and do whatever it takes to express your ideas to our internal engineers, designers and other product managers. Work with your engineering team and provide consistent product support to ship products. </li> <li>Engage with our developer community to understand how we can improve our products to increase functionality and unlock new uses. A significant portion of our customers are developers, and we are passionate about building products for them. </li> </ul> Qualifications  Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasnt followed a traditional path, dont let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: <ul> <li>4+ years of experience envisioning and building resilient, high-throughput services and products.</li> <li>Ability to work with engineering, architecture, design, product marketing, GTM sales and customer support to help launch new products and support existing ones.</li> <li>Be able to contribute to the management of your products from both a technical and business perspective. The success of our products is in your hands. </li> <li>The ability to ship quality products in a fast-paced environment. We expect you to be able to work and communicate across the organization at all levels. It is particularly important that you have experience working directly with engineers and engineering management.</li> <li>Strong technical background.</li> <li>You are hands on, passionate, and collaborative.  </li> <li>You have strong analytical and problem solving skills, and are data driven. </li> <li>Outstanding written and oral communication skills.</li> </ul> Desired: <ul> <li>Coding experience through academic, professional, or personal projects to effectively communicate with technical stakeholders.</li> <li>Experience with REST API industry standards, SDK best practices is a big plus</li> <li>Experience in developing large-scale, enterprise-grade APIs for PaaS and SaaS platforms, including API gateways, SDK development, and infrastructure.</li> <li>A Master in Engineering or Technology degree is preferred</li> </ul> Location This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel  We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: <ul> <li>Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : 184,500 - 230,700.</li> <li>Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $195,300 - $244,200.</li> <li>Based in the San Francisco Bay area, California: $217,000 - $271,300.</li> <li>This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.</li> </ul> The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Applications for this role are intended to be accepted until July 30th, 2025 but may change based on business needs. <div>Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. Thats why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund">positive change in their communities</a> by supporting their volunteering and donation efforts. So, if youre ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isnt what youre looking for, <a href="https://www.twilio.com/company/jobs#open-positions">please consider other open positions</a>. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.</div>