<div>About us <a href="https://github.com/trufflesecurity/truffleHog" target="_blank">TruffleHog</a> is a popular open source tool used by security researchers all over the world to find leaky API keys and responsibly disclose them to affected companies. This provides income through bug bounty platforms like HackerOne to individuals that may otherwise have a hard time finding employment. This also prevents breaches from occurring, which can be very costly for companies to resolve. When we founded Truffle Security Co. in February of 2021, we committed to continue to grow a community with security researchers around the world, and continue to provide free and open resources to support those that make the world more secure. We have a strong commitment to open source and to the community. We’re looking for help supporting our mission to prevent leaking credentials and build the best products for machine identity protection. At Truffle, you’ll have the opportunity to join a fully remote, collaborative team contributing to meaningful advancements in cybersecurity.</div>About the role We’re looking for a Solutions Architect to join our growing Sales team. This customer-facing role calls for strong technical and communication skills as it requires you to communicate customer issues to our engineers effectively. You’ll be performing demos with customers and prospective customers, helping them understand how our product works aiding in explaining how it can be applied to their use cases. A successful candidate will be a product subject matter expert, who is familiar with the technical ins and outs of TruffleHog and has experience troubleshooting. You will be the bridge between product, engineering, customer success, and sales. What youll be working on <ul> <li>Own technical relationships with new and existing customers </li> <li>Collaborate with Sales and Customer Success teams to convert prospective customers while retaining and growing customer relationships</li> <li>Gather requirements, guide customers through implementation, provide best practices, and advocate for our product</li> <li>Understand customers’ needs with the ability to guide them through a technical solution that makes sense for both them and the product </li> <li>Own these same responsibilities for prospective customers during their trial phase to aid in converting POCs into paid subscriptions</li> <li>Troubleshoot and create solutions to customer issues</li> <li>Build processes and technologies to empower our customers to self serve</li> <li>Ideate with the engineering team to enhance our product offerings and incorporate customer feature requests and relevant feedback.</li> <li>Adding to and enhancing existing documentation </li> <li>Reviewing configurations, logs and other customer information to troubleshoot technical issues</li> </ul> What were looking for <ul> <li>BA/BS degree in CS or equivalent </li> <li>Experience working in a technical customer facing role</li> <li>Experience with scripting languages such as Python</li> <li>Experience troubleshooting complex technical customer issues</li> <li>4+ years of working experience in a SaaS environment</li> </ul> Bonus Points <ul> <li>Experience with deploying tools on premises  </li> <li>Experience with secrets management </li> <li>Passionate about cybersecurity</li> </ul> Salary range: The target base salary range for this position is $112,000 to $133,000 for mid-level candidates and $149,000 to $176,000 for senior-level candidates, based in the United States. This position spans multiple levels, and final leveling will be determined during the interview process. The total compensation for this role includes a commission component, with on-target earnings (OTE) ranging from $141,000 to $220,000. Actual compensation will vary based on job-related skills, knowledge, and experience. You may also be offered a bonus, stock options, and benefits. These salary ranges are provided for transparency and are subject to change. We welcome applicants who may fall outside of the listed ranges. <div>How we support our team <ul> <li>Fully remote within the U.S. – We believe opportunity shouldn’t be limited by geography. Our remote-first approach lets us hire the best people across the United States and empowers them to do their best work from wherever they are.</li> <li>A culture of mentorship, equity, and psychological safety – We’re committed to fostering an environment where you can thrive, learn, and feel valued.</li> <li>Competitive salary &amp; meaningful equity – Be rewarded for your contributions with a strong compensation package and a stake in our shared success.</li> <li>Flexible paid time off – We operate with a high level of autonomy and trust, giving you the flexibility to take time off as needed—no strict limits, just the expectation that you’re meeting your commitments and getting your work done.</li> <li>14 paid holidays – Including Thanksgiving, Winter Break, and Truffle Holidays when the entire company takes a well-deserved day off together.</li> <li>Comprehensive health benefits – Medical, dental, and vision coverage with 80% of premiums covered for you and your dependents.</li> <li>Remote work stipend – Get set up for success with an $800 new hire stipend and $100/month to keep your workspace comfortable.</li> <li>Health &amp; wellness stipend – $1,200/year to support your physical, mental, and emotional well-being— we believe that feeling good helps you do great work.</li> <li>Learning &amp; development stipend – $2,000/year to invest in your growth, whether it’s courses, certifications, or industry conferences.</li> <li>401(k) match – We match 100% of the first 6% of your contributions on every paycheck, helping you build financial security for the future.</li> <li>100% remote + company off-sites – Twice a year, we come together in amazing locations like Hawaii, Cabo, and the Rocky Mountains to collaborate and connect.</li> </ul> We’re looking for folks who are interested in being part of the journey to make the internet more secure. The internet is for all, and we believe that diverse experiences and people from all walks of life can contribute to this mission. That said, if what we’re doing resonates with your values, we’d love to have you apply even if you don’t check all of the boxes or match the job description to a tee. Truffle strives to promote an equitable, inclusive, and psychologically-safe workplace for all who are interested in working with us. All job applicants will be considered throughout the employment process without regard to race, color, ethnicity, religion, sex, sexual orientation, gender perception/identity, age, pregnancy or parental status, disability status, or any other basis prohibited by law. If you are an individual with disabilities and reasonable accommodation is needed throughout the interview process, or to perform essential job functions, please let your recruiter know. Lastly, we ask that all applicants consider the opportunity to answer a few voluntary demographic questions on the job application. This helps us track the inclusivity of our recruiting initiatives. Answering these questions is entirely optional and your answers will not be shared with the hiring team and will not impact the hiring decision. Note: Our organization participates in the US federal E-Verify program. We will provide the Social Security Administration, and if necessary, the Department of Homeland Security, with information from each new employee’s Form I-9 to confirm work authorization. We do not use this information to pre-screen job applicants.</div>