<div>Founded in 2018 with co-headquarters in Dublin and Boston, Tines powers some of the worlds most important workflows. Our orchestration, automation, and AI platform enables businesses to operate more effectively, mitigate risk, reduce tech debt, and focus on high-impact work. Tines serves a diverse range of customers, from startups to public companies, including Canva, Databricks, Elastic, Kayak, Intercom, and McKesson. As an integrator across the entire tech stack, Tines connects with any API-enabled service. This flexibility enables our customers to achieve their highest-priority goals faster. And because Tines is secure and private by design, it’s popular with security, IT and other security-focused teams.  At Tines, were driven by our values of Simplicity, Speed, and Soundness. Were committed to delivering exceptional customer experiences while fostering a company culture that nurtures individual curiosity, growth, and integrity. We’re excited about what’s next, and we’re looking for others to join us on our journey.</div>Job Summary: You’ll join the team primarily responsible for the availability, scalability and resiliency of our customers’ systems, as well as our backend development stack. However, since we’re still a small but growing software engineering organization, this role is not strictly limited to any single part of our product or stack. This role is about more than writing code: youll have an influential voice in shaping our technical direction, our product, and our culture. We have a hugely supportive and collaborative engineering team that takes great pride in the work we do and the challenges we solve. We’re eager to help grow and nurture each other’s abilities and also create an environment where we have the ability to do our very best work. Location: You can work fully remotely from anywhere in an EST state with a preference for being based in the Greater Boston Area area. Here, you can make use of our Tines office space in downtown Boston to meet up with other members of the MA engineering team when you wish. In this role, you’ll: <ul> <li>Work closely with colleagues to build the right solutions to the problems our customers face.</li> <li>Make valuable changes in our codebase in your first week, and see them live in production minutes after merging them.</li> <li>Identify and fix availability risks and monitoring gaps to ensure our systems stay healthy and available.</li> <li>Write and review high quality, well tested code to ensure that we’re creating a stable product for our customers, and a stress-free codebase for ourselves.</li> <li>Identify areas for improvement, both in our codebase and in how we work, and share the responsibility of making our team better.</li> <li>Own the problems you’re solving - and the software you write to solve them - all the way to production and beyond, responding to customer feedback to improve those solutions.</li> <li>Influence other engineers across the organization, promoting improved ways of working and technical guidance to amplify our values of speed and simplicity.</li> <li>Help prioritize our roadmap, identifying how we can use our time pragmatically and effectively.</li> </ul> Projects you might work on: <ul> <li>Re-architecting our code execution feature to simplify how our customers run python scripts and powershell commands from their workflows.</li> <li>Upgrading our PostgreSQL DBs across cloud and self-hosted installations to get access to new features and improvements while ensuring minimal downtime for customers.</li> <li>Enabling our larger customers to configure multiple SSO providers to access specific parts of the product.</li> <li>Defining and developing new metrics to provide an extremely accurate measurement of our overall availability and reliability in powering our customers’ most important workflows.</li> <li>Collaborating with our Customer Success team to simplify the upgrade process for customers with on-premise installations.</li> <li>Writing <a href="https://www.tines.com/blog/engineering">a blog post</a> to share something interesting we learned with the community.</li> <li>Profiling our continuous deployment pipeline to diagnose performance issues and ensure our feedback loop stays fast.</li> </ul> Is this role right for you? <ul> <li>You’ll need to be capable with a high-level programming language. Our interview process includes building a small command-line program that makes decisions based on some JSON input, so you should feel very comfortable working at that level of technical complexity. Our main languages are Ruby and TypeScript, but you don’t have to be familiar with those - we value curiosity and an eagerness to learn over existing experience. We’ll also cover the cost of education material to bring you up to speed.</li> <li>You’ll need to have a proven track record of operating cloud infrastructure in a SaaS environment. Our cloud offering is primarily hosted on AWS, with ECS, RDS (PostgreSQL), Elasticache and ALB as the main services powering that offering. We use AWS CDK as our IaC tooling and Honeycomb for observability.</li> <li>Your abilities matter, not your education or experience. We don’t require any specific degree or previous work experience. We just need you to show us that you have the skills needed to succeed.</li> <li>Cybersecurity knowledge isn’t required. We take application security seriously, but for this role you don’t need any specific knowledge or experience.</li> <li>This role is broad, not specialised. You’ll work across our backend, frontend and infrastructure. You don’t need to have expertise in all of these areas (no one on the team does), but you will need to be comfortable pitching in anywhere when needed, with the support of your teammates. This allows us to be more effective as a team, and provides a lot of opportunities for you to learn.</li> <li>We’re focused on the most important problems, not the most interesting ones. Your time and energy are limited, so in order to succeed you’ll need to spend it where it will make a difference. We view technologies as a means to an end, and stick to simple, common tools - Ruby, Rails, React, TypeScript, Postgres, Redis and Docker.</li> <li>We work healthily and sustainably. We work reasonable hours, we take our holidays and we plan our workloads realistically. No matter how excited we get by a project, it’s more important to not get burnt out from overwork.</li> <li>Your contributions will be obvious. On a small team like ours, you don’t have to spend a tonne of time and energy making sure your work is seen - your impact will be clear to everyone.</li> <li>We’re building an inclusive, supportive team. We have a wonderfully wide spectrum of colleagues at Tines, and we treat them all with kindness and respect - we expect that you will too. We don’t hire people that treat their colleagues badly, no matter how talented they are.</li> </ul> We’re bringing programming to everyone. As software engineers, we can appreciate the power of using software to automate manual work.  In our team, we get to use our knowledge to help bring this power to our customers, without them having to learn how to code. Target Annual Compensation: $230 - 260k For U.S. roles: Applicants for this opportunity must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.<div>At Tines, we’re all about trying new things and taking the leap. If you’re second-guessing your application, we hope you’ll trust your gut and take the leap too! Applying for a new job isn’t always easy, especially if you’re thinking of a career pivot – but we’re big believers in learning and growth here at Tines, so you’ve nothing to worry about. A variety of experience, perspectives, and voices makes us <a href="https://www.tines.com/blog/inside-tines" target="_blank">the company we are</a>. We’d love to hear from you. Tines provides equal employment opportunities to all employees and applicants for employment without regard to sex, race, colour, ethnic or social origin, genetic features, language, religion or belief, political or any other opinion, membership of a national minority, property, birth, disability, age or sexual orientation.</div>

Tines

Staff Software Engineer

Tines

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