Location(s):

United States of America

City/Cities:

Atlanta

Travel Required:

00% - 25%

Relocation Provided:

Job Posting End Date:

June 22, 2025

Shift:

Job Description Summary:

The Coca-Cola Company has been on a journey to build a networked global organization across more than 200 countries, combining the power of scale and deep local knowledge to drive sustainable growth. A vital element of this networked organization is Enterprise Services, which operates alongside the Center Domains/Functions and Operating Units. Enterprise Services serves as the backbone of our operational framework, delivering enterprise-wide scaled solutions and services.

This role sits within the Marketing, Customer & Commercial Leadership (CCL), and Public Affairs & Communications (PACS) Intelligence team within Enterprise Services. This team provides data and analytics solutions at scale, enabling cross-enterprise stakeholders in Marketing, CCL, and PACS to monitor business and brand performance and make more informed, data-driven decisions to foster topline growth and competitive advantage.

As we continue to enhance our capabilities in global Marketing and PACS data & analytics intelligence, we are focused on driving further end-to-end development of our intelligence from data capture to consumption. This effort aims to deliver distinctive, competitively advantaged scalable data and analytics measurement while ensuring operational excellence and service delivery are at the core of this transformation.

What You’ll Do for Us

The Manager, Global PACS Intelligence Services will be responsible for collecting, interpreting and communicating Public Affairs, Communications, and Sustainability (PACS) metrics and partnering with PACS teams to convert them into actionable insights, strategies and tactics. The ideal candidate will act as a conduit between our team — PACS Intelligence — and the broader PACS organization, building a constant connection between both groups and creating an intelligence engine that can be leveraged to achieve business objectives. The role is critical to scaling insights and tailoring them to help the PACS organization refine its strategy and meet its goals.

Responsibilities

Define PACS KPIs and outline the optimal means of tracking them over time
Quantify the success of PACS communications campaigns and initiatives in conjunction with our internal and external partners
Design and develop visualizations to support the needs of stakeholders and partners
Refine our corporate reputation framework and ensure key attributes and data points are accounted for within the questionnaire
Leverage corporate reputation, sustainability and communications data to provide strategic feedback and recommendations to local PACS leadership
Design and oversee ad hoc research based on macro events, campaigns or issues, collaborating with Human Insights and other MCPI teams as needed
Provide regular updates to local leadership teams on corporate reputation and overall PACS team performance

Deliverables

Regular corporate reputation reporting, benchmarks and recommendations
Ongoing internal and external communications performance
KPI measurement for campaigns and events
Ad hoc reporting as needed

Qualifications & Requirements

3+ years of experience in a Consumer Insights or Market Research role
Ability to conceptualize frameworks and research models for communications, marketing and consumer insights problems
Capable of tackling structured and unstructured problems while coordinating all phases of analysis from formulation to conclusions and recommendations
Comfortable with large amounts of data and qualitative insights
Clear and confident communicator and presenter
Proven track record of using data to create strategic recommendations and narratives
Experience working in networked, cross-functional and cross-geographical teams

Nice-To-Have Experience

Knowledge of market research techniques
Experience supporting Communications or Marketing teams with insights or research
Coca-Cola system knowledge and understanding of the dynamics of the F&B industry
Experience leveraging digital products and tools

What We Can Do For You:

Iconic & Innovative Brands: Our portfolio represents over 250 products with some of the most popular brands in the world, including Coca-Cola, Simply, Fairlife & Topo Chico.
Expansive & Diverse Customers: We work with a diversified group of customers which range from retail & grocery outlets, theme parks, movie theatres and restaurants.

The Coca-Cola Company will not offer sponsorship for employment status (including, but not limited to, H1-B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Companys sponsorship to continue to work legally in the United States.

Skills:

Communication, Corporate Reputation, Data Insights, Digital Analytics, Long Term Planning, Microsoft Excel, Microsoft Power Business Intelligence (BI), Professional Presentation

Pay Range:

$114,600 - $133,400

Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.

Annual Incentive Reference Value Percentage:

Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.

Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.