At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

Job Overview
The Account Executive, Accessibility Sales position is responsible for selling Accessibility and wireless solutions to business, government, consumers and communities within a specified demographic /or geography. As an Accessibility Account Executive, your performance is evaluated on your ability to meet sales expectations and maintain a high level of job performance through a variety of metrics focused on building the business. This sales role requires a passion for Accessibility and proficiency in customer focus, change & innovation, critical thinking, relationship building, and influencing others. The quality and method of work must be consistently completed following T-Mobiles core values.

Job Responsibilities:

Generate new business opportunities for Accessibility within the assigned portfolio of existing and target accounts.
Sell the total portfolio of T-Mobile solutions by engaging in deep conversations with clients to understand how T-Mobile Accessibility and wireless solutions can solve their pain points and build win-win scenarios.
Lead customer interactions and/or partner with sellers for opportunities including business (non-profit, SMB, enterprise, strategic), government SLED, and individual liable customers.
Exceed monthly and quarterly assigned activity, marketing, and sales quotas in a fast-paced and fluid sales environment.
Respond to bids, negotiate agreements, and manage accounts, including state contracts for Telecommunications Relay Services or equipment distribution programs as assigned.
Develop and implement account strategies to meet all departmental goals and business objectives.

Marketing:

Plan, manage, and attend events to promote T-Mobile products and services.
Act as the brand ambassador within the assigned territory or user segment, maintaining a high level of in-person and virtual customer meetings to build deep client relationships.
Represent organization at industry networking and consumer events by delivering engaging presentations and live demonstrations of accessibility solutions, fostering connections with key stakeholders and promoting the adoption of inclusive technologies.

Client Support:

Coordinate with Account Executives, Account Management, Retail, Care, and other support team members to ensure a strong customer life cycle and enhance revenue and loyalty.
Use sales force automation, funnel management, prospecting tools, and automated knowledge systems to deliver outstanding service and meet T-Mobile’s productivity and quality standards.
Engage with internal stakeholders, including operations, marketing, legal, compliance, government affairs, and pricing, to achieve specific goals.
Demonstrate positive and cooperative behavior with customers and coworkers.
Uphold high standards for ethical and professional conduct.

Education and Work Experience:

High School Diploma/GED (Required)
Bachelors Degree (Preferred)
Sales/marketing or customer service experience (Required)
Four years related work experience or related work experience post high school. (Required)
Selling assistive technology or accessibility services (Preferred)
Demonstrated track record of sales success in business sales (B2B) (Preferred)

Knowledge, Skills and Abilities:

Community Engagement. Extensive knowledge of Deaf, Hard of Hearing, DeafBlind, Cognitive, Mobility, Blind/Low Vision, Senior, Veteran, and the speech-disabled communities (as appropriate for the position). (Required)
Account Management. Proven track record of effectively managing customer accounts to ensure satisfaction and retention by delivering tailored solutions that meet specific client needs, fostering long-term relationships, and ensuring high customer satisfaction. (Required)
New Customer Acquisitions. Demonstrated success in identifying and securing new customers. This includes prospecting, building relationships, and closing deals to expand the customer base and drive revenue growth. (Required)
Communication. Strong communication skills are crucial for customer interactions, presenting solutions, and team collaboration. Clear and persuasive communication builds customer relationships and closes sales. (Required)
Presentations. Ability to create and deliver compelling presentations to potential and existing customers. This involves using visual aids and clear messaging to effectively convey the value of products and services. (Required)
Task Oriented. Self Starter: Ability to work both collaboratively and independently to reach goals and quotas. (Required)
Microsoft Office (Required)
Contract Negotiation Skillfully negotiate terms and agreements to achieve favorable outcomes. (Required)
Cross Functional Relationships Ability to work with cross functional teams such as legal, QA, customer support and finance. (Required)

Licenses and Certifications:

IAAP Certifications: CPACC, WAS, ADS or CPABE (Preferred)
Assistive Technology Professional (Preferred)

At least 18 years of age
Legally authorized to work in the United States

Travel:
Travel Required (Yes/No): Yes

DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No

Total Target Cash Pay Range: $132,900 - $239,700, inclusive of target incentives

Base Pay Range: $79,740 - $143,820

The pay range above is the general base pay range for a successful candidate in this role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ318447&paradox=1

At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We dont stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.