<div>Our Lifecycle Marketing team is all about creativity, strategy, and impact. Spread across three EU locations, they own all communications with our global user base — and they do it all in English, our daily working language.</div><div><br /></div><div>If you’re excited to shape customer experiences from onboarding to long-term loyalty, enhance every touchpoint, and keep users engaged, this role is for you. Join us and make your mark in the world of cybersecurity!</div><div><br /></div><div>Passionate about the customer journey, testing new ideas, and driving results? You’ll fit right in</div><div><br /></div><h3>If you want to:</h3><ul><li>Design, build, experiment and refine global lifecycle automations for a specific lifecycle stage (e.g., Onboarding, Renewals, Win-Back);</li><li>Use experimentation and data insights to prioritise enhancements, evaluate impacts, and foster continuous improvement of automations to constantly improve success KPIs;</li><li>Dive deep into customer behavior data to identify patterns, pain points, and opportunities to drive engagement and conversion;</li><li>Partner with product, data, research, and cross-functional teams to integrate lifecycle expertise into broader company initiatives;</li><li>Champion innovative approaches to CRM campaigns and spearhead projects that advance lifecycle marketing strategies.</li><div><br /></div></ul><h3>And you can check off:</h3><ul><li>Experience in lifecycle marketing, product or a similar field (preferably in a subscription or app-based industry);</li><li>Proven ability to deliver impact via owning, implementing and managing lifecycle automations (within any lifecycle stage);</li><li>Entrepreneurial mindset to owning your lifecycle stage(s) and delivering constant improvement and impact;</li><li>Data-driven approach to campaign analysis, testing and roadmap development;</li><li>Strong organisational and project management skills to manage multiple campaigns and projects concurrently;</li><li>Effective communication (upwards and downwards) and ability to collaborate across different functions and levels of the organisation;</li><li>Experience with modern Lifecycle/CEP/CRM tools (e.g., Iterable, Braze, Clevertap, Klaviyo) and multi-channel campaigning (Email, Push, In-App, SMS, etc.).</li><div><br /></div></ul><h3>Here’s the deal:</h3><ul><li><b>Growth and learning opportunities:</b> time dedicated to learning, conferences, online learning platforms, and books for your professional development;</li><li><b>Health and wellness:</b> we want you to feel and be your best. Thats why we offer various benefits, from online workouts, a physical coach and a gym to regular mental health checks;</li><li><b>Tools of your choice: </b>choose technical equipment and the tools you need to do your best;</li><li><b>Community and celebrations:</b> get ready for long-lasting traditions such as yearly workation, Friday get-togethers, various team buildings and company celebrations;</li><li><b>Convenient commuting:</b> traveling from point A to point B can be a pain. That’s why, depending on your unique circumstances, we compensate part of your public transport costs;</li><li><b>Work-life balance:</b> We encourage working in the office, with the possibility of up to two remote days per week. Plus, with our WFA policy, you can work from almost anywhere in the world;</li><li><b>Premium Surfshark accounts:</b> for you, your family, and friends;</li><li><b>Gross salary:</b> 2700-4300 Eur/month for the Lithuanian market. It may vary depending on your skills, experience, or location. </li></ul>