<h2><strong>Who we are </strong></h2> <h3><strong>About Stripe</strong></h3> <p><span>Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyones reach while doing the most important work of your career.</span></p> <h3><strong>About the team</strong></h3> <p>The Product Operations team supports Stripe’s mission (to ‘Increase the GDP of the Internet’) by enabling efficient, user-centered product development at scale. We create, manage, and improve central programs across Stripe that optimize Product development and delivery.</p> <p>The team drives critical, cross-functional initiatives and delivers strategic analyses, such as:</p> <ul> <li>Defining launch processes and policy</li> <li>Planning and alignment across Product, Go-to-Market, and Systems / Operations teams</li> <li>Aggregating user feedback</li> </ul> <p>We are a team-oriented group that collaborates closely with each other and our cross-functional stakeholders. Together, we identify opportunities to design and scale repeatable processes, and we bring clarity and insight to address ambiguous and complex problems.</p> <h2><strong>What you’ll do</strong></h2> <h3><strong>Responsibilities</strong></h3> <ul> <li>Create systems to capture, prioritize and track user requirements</li> <li>Design and run complex processes across Product and operational teams</li> <li>Continuously examine, experiment, and implement measured improvements to our operational model and processes (e.g. automating tasks, improving workflows, developing repeatable methodologies)</li> <li>Facilitate project/program retrospectives and then implement the changes needed</li> <li>Build with a mindset of scale and flexibility for all internal and external stakeholders</li> <li>Partner with other teams to help them execute on important strategic initiatives or drive operational scale and efficiency</li> <li>Build and communicate relevant operational metrics to leadership and partnering teams</li> </ul> <h2><strong>Who you are</strong></h2> <p><span>Were looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.</span></p> <h3><strong>Minimum requirements</strong></h3> <ul> <li>7+ years of experience in product management/strategy, business operations, management consulting or a related discipline</li> <li>Previous experiencing working cross functionally with product and technical teams</li> <li>Must have advanced level of proficiency with Google Sheets and Google Slides</li> <li>Experience working with and translating SQL and working with dashboards</li> <li>Deep problem solving and analysis experience (solving business problems - commercial, operational, financial) in a GTM org and/or Sales-oriented environment</li> <li>Excellent analytical, presentation, and communication experience, influencing across all levels from front lines to C-Suite</li> <li>A strong track record of delivering complex initiatives end-to-end with multiple stakeholders in a changing, ambiguous environment </li> <li>The ability to diagnose, simplify and structure problems and solutions while having command of “the details”</li> <li>Enthusiastic “roll up your sleeves” mentality</li> </ul> <h3><strong>Preferred qualifications</strong></h3> <ul> <li>Prior experience with payments, fintech, and/or high-growth technology companies</li> </ul>

Stripe

Product Operations Program Manager

Stripe

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