<h3>Company Description</h3><p>Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.</p><h3>Job Description</h3><p>To ensure the delivery of an express (virtual) sales and service function for Prestige/Executive, Private Clients in line with the overall Affluent and HNW Clients value proposition and objectives.</p><h3>Qualifications</h3><p><strong>Type of Qualification: </strong>First Degree<br /> <strong>Field of Study: </strong>Business Commerce<br /> <br /> <strong>Experience Required</strong><br /> <strong>Affluent Clients</strong><br /> Personal and Private Banking<br /> 3-4 years<br /> Experience in the execution of client value propositions. Previous experience within a Consumer Banking environment. Experience in a virtual/ remote customer interaction role. Experience in the application of data management, advanced analytics and business intelligence environment. Experience within a call centre environment (e.g., capacity management, productivity, quality of engagements and development of agents.</p><h3>Additional Information</h3><p><strong>Behavioural Competencies:</strong></p><ul><li>Developing Strategies</li><li>Embracing Change</li><li>Empowering Individuals</li><li>Establishing Rapport</li><li>Generating Ideas</li><li>Making Decisions</li><li>Producing Output</li><li>Pursuing Goals</li><li>Showing Composure</li><li>Taking Action</li><li>Understanding People</li><li>Valuing Individuals</li></ul><p><strong>Technical Competencies:</strong></p><ul><li>Business Acumen (Audit)</li><li>Financial Acumen</li><li>Interpreting Financial Statements</li><li>Planning, Forecasting and Budgeting</li><li>Product Knowledge (Consumer Banking)</li><li>Risk Identification</li><li>Value Identification</li></ul>

Stanbic IBTC Bank

Manager, Private Express

Stanbic IBTC Bank

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