Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr’s unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real-time insights. Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide. <h2>Job Description </h2><div><div>Sprinklr is looking for a Director of Accounts Payable and Travel &amp; Entertainment to lead its global accounts payable and expense management operations. The ideal candidate will oversee all vendor management, payment, and expense reporting activities, ensuring accuracy, compliance, and efficiency across regions. This role will drive process improvements, enhance automation, and provide strategic leadership to a global team supporting Sprinklr’s financial operations.RESPONSIBILITIES </div><div><ul><li>Direct and close activities related to accounts payable and accruals, including ensuring completeness of the A/P aging and its reconciliation to the general ledger. </li></ul></div><div><ul><li>Manage US and International global vendor’s activities (creation, payment, communication) </li></ul></div><div><ul><li>Manage timing of vendor payments consistent with vendor agreements,  company policy and budget </li></ul></div><div><ul><li>Ensure corporate credit card activities complies with company policy and properly recorded  in general ledger. </li></ul></div><div><ul><li>Review Accounts Payable and Time &amp; Expense Report policies and ensure consistent application. </li></ul></div><div><ul><li>Review associated policies and make recommendations on improvements and best practices. </li></ul></div><div><ul><li>Increase efficiency and accuracy of vendor invoicing and payment through process improvement and automation. </li></ul></div><div><ul><li>Responsible for managing a staff of Accounts Payable and Travel &amp; Expense specialists. </li></ul></div><div><ul><li>Ensure proper audit support exists for all items related to accounts payable, credit cards and expense reports. </li></ul></div><div><ul><li>Special projects, and additional requests as assigned by manager. </li></ul></div><div>  BASIC QUALIFICATIONS </div><div><ul><li>Ideal candidate will have experience with full cycle accounts payable, travel and expense management. </li></ul></div><div><ul><li>Experience managing staff and all areas of accounts payable, T&amp;E on a global scale. </li></ul></div><div><ul><li>Experience in manage policy enforcement and exception, communication to employees to adhere to company procurement, T&amp;E policies</li></ul></div><div><ul><li>Extensive experience in the development and application of policies and procedures around accounts payable and expense reporting. </li></ul></div><div><ul><li>Travel/Expense experience – Concur.  Appropriate technical and industry knowledge for Travel. </li></ul></div><div><ul><li>Basic knowledge of GAAP as applied to accounts payable. </li></ul></div><div><ul><li>Background in process improvement and system automation </li></ul></div></div><div><div><ul><li>Drives results, proactively solves complex problems, and consistently delivers under tight deadlines. </li></ul></div><div><ul><li>Excellent communication skills with the ability to communicate effectively across departments and levels. </li></ul></div><div><ul><li>Experience with multi-entity/multi-currency payables and associated accounting. </li></ul></div><div><ul><li>Advanced Excel skills - vlookup, pivot tables, etc. </li></ul></div><div><ul><li>Bachelor’s degree in accounting, Business, or equivalent work experience required </li></ul></div><div><ul><li>7 -10 years’ experience in Accounting/Finance </li></ul></div><div> </div></div>We focus on our mission: Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data — helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing and Sprinklr Insights. Sprinklr is here to do three things: <ul><li>Lead a new category of enterprise software that we call Unified-CXM. </li></ul><ul><li>Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience. </li><li>Create a culture of customer obsession, with trust, teamwork and accountability. </li></ul>We believe in our product: Customers who value exceptional customer experiences have what they need on our single unified platform built with an operating system approach on a single codebase. That means that everything — and everyone — can work together to service, respond, sell, and market to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world’s leading enterprise brands.  We invest in our people: We offer a comprehensive suite of benefits designed to help each member of our team thrive. Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it. We offer you and your family voluntary healthcare coverage in countries where applicable. We believe it is important to take time off – it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to recharge and spend time with loved ones. We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus. To learn more about employee benefits by region, <a target="_blank" href="https://sprinklrbenefits.com/">click here</a>. To learn more about all-things-Sprinklr, visit our candidate resource hub <a target="_blank" href="https://www.sprinklr.com/candidate-page/">here</a>. EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment. We fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.  Sprinklr is proud to be an equal-opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law.  Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter. JOB REQ COMPENSATION RANGE $121.000 - $201.000The base salary range for this role at minimum, midpoint and maximum is shown above. It is not typical for a candidate to be hired close to or at the maximum of the salary range. At Sprinklr, base pay depends on multiple individualized factors, including experience, qualifications, job-related knowledge and skills, and geographic location. Base pay also depends on the relative experience, knowledge, and skills of our internal peers in the role. Base pay is only one part of our competitive Total Rewards package: the successful candidate may also be eligible to participate in Sprinklr’s discretionary bonus plan, commission plan and/or equity plan, depending on role. US-based Sprinklr employees are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection.  The US-based benefits include a 401k plan with 100% vested company contributions, flexible paid time off, holidays, generous caregiver and parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.Warning about Recruiting Scams: Please be vigilant for recruiting scams impersonating Sprinklr. Sprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. Sprinklr will also never pay in Bitcoin or send email communications from our executives. Please <a target="_blank" href="https://consumer.ftc.gov/consumer-alerts/2023/08/scammers-impersonate-well-known-companies-recruit-fake-jobs-linkedin-other-job-platforms">review</a> the Federal Trade Commissions advice to avoid these types of scams.   If you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately.