<div><h2>Our mission: to eliminate every barrier to mental health. </h2> At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, <a href="https://www.springhealth.com/our-approach">Precision Mental Healthcare</a>, empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a <a href="https://www.springhealth.com/news/first-net-roi-performance-guarantee-in-mental-health?utm_medium=DSMN8&amp;utm_source=LinkedIn">net positive ROI</a> for employers and we are the only company in our category to earn <a href="https://www.springhealth.com/news/validation-institute-certifies-spring-health-delivers-net-savings-for-customers">external validation</a> of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.</div>The Senior Technical Program Manager will lead cross-functional technical initiatives that are essential to delivering scalable, high-impact product outcomes. You’ll work closely with product managers, engineers, designers, and cross-functional stakeholders to architect, plan, and execute complex technical programs. This role requires a strong systems mindset and the ability to navigate ambiguity while structuring execution across multiple teams and technical domains. This role demands both technical depth and program management rigor to bridge strategy with execution and deliver measurable business impact. Candidates located in New York City or San Francisco may work in-office at our headquarters up to three times per week. Key Responsibilities <ul> <li>Drive end-to-end technical program execution: Plan, manage, and deliver cross-functional initiatives across product, engineering, and partner teams, ensuring predictable and scalable outcomes.</li> <li>Own engineering operations systems and tooling: Manage and optimize the tech stack supporting engineering productivity (e.g., Jira, Applause, internal DX tools), ensuring reliability, usability, and adoption.</li> <li>Ensure stakeholder alignment and transparency: Drive communication across engineering, product, and business leaders, continuously integrating feedback to maximize program impact.</li> <li>Manage risks and dependencies: Proactively identify technical risks, operational inefficiencies, and cross-team blockers, and drive resolution or trade-offs.</li> <li>Implement scalable processes: Establish frameworks for reporting, retrospectives, and continuous improvement that increase both delivery reliability and engineering productivity.</li> <li>Enhance developer experience (DX): Partner with engineering teams to streamline workflows, reduce friction, and improve developer velocity through automation, tooling, and process improvements.</li> </ul> What success looks like:  <ul> <li>Technical programs are delivered on time and within scope, with clear milestones, owners, and measurable outcomes</li> <li>Engineering systems and tools are reliable, efficient, and widely adopted, improving visibility, reducing operational overhead, and enabling teams to move faster.</li> <li>Engineering teams operate with greater efficiency, unblocked by operational issues and supported by improved developer experience.</li> <li>Clear alignment to company strategy, with visibility into progress, risks, and technical trade-offs via consistent reporting.</li> <li>Stakeholders trust you as a source of clarity, accountability, and operational excellence, enabling informed, fast decision-making.</li> <li>Continuous improvement is embedded in culture, with tooling enhancements, automated workflows, and process refinements that drive long-term scalability.</li> <li>Metrics-driven execution: Delivery velocity, roadmap completion rate, incident/defect reduction, and stakeholder satisfaction (NPS) are tracked and used to guide prioritization.</li> </ul> What we expect from you:  <ul> <li>5+ years in technical program management and/or engineering operations within a high-performing technology org, ideally embedded in product and engineering.</li> <li>Strong technical fluency: Understanding of SDLC, Agile methodologies, and experience with developer tools and workflows (e.g., Jira, Applause, CI/CD systems, DX platforms).</li> <li>Proven success in scaling engineering operations: Implementing and managing tech stacks, tooling, and operational frameworks that improve delivery velocity and engineering productivity.</li> <li>Proficiency in program management and collaboration tools (e.g., Jira, Asana, Coda, Trello), with an eye toward evaluating and evolving tooling as needs change.</li> <li>Exceptional communicator and collaborator, able to align executives, engineering, and cross-functional stakeholders around program goals and trade-offs.</li> <li>Organized and execution-focused, with the ability to juggle competing priorities, urgent requests, and high-volume operational tasks.</li> <li>Analytical, data-driven decision-maker, adept at defining and leveraging metrics to assess program health, engineering efficiency, and stakeholder satisfaction.</li> </ul> The target base salary range for this position is $159,100 - $194,150, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using <a href="https://springhealth.link/jd-2022-09-radfordcomp" target="_blank">Radford Global Compensation Database</a> at minimum to ensure competitive and fair pay.  <h3>Benefits provided by Spring Health:</h3> Note: We have even more benefits than listed <a href="https://www.springhealth.com/careers#:~:text=Our%20perks%20%26%20benefits" target="_blank">here</a> and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. <ul> <li>Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to <a href="https://www.onemedical.com/membership/" target="_blank">One Medical</a> accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.</li> <li>Employer sponsored 401(k) match of up to 2% for retirement planning</li> <li>A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.</li> <li>We offer competitive paid time off policies including vacation, sick leave and company holidays.</li> <li>At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.</li> <li>Access to <a href="https://www.noom.com/" target="_blank">Noom</a>, a weight management program—based in psychology, that’s tailored to your unique needs and goals. </li> <li>Access to fertility care support through <a href="https://springhealth.link/jd-2023-07-carrotbenefit" target="_blank">Carrot</a>, in addition to $4,000 reimbursement for related fertility expenses.</li> <li>Access to <a href="https://springhealth.link/jd-2023-07-gympassbenefit" target="_blank">Wellhub</a>,  which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription</li> <li>Access to <a href="https://www.brighthorizons.com/" target="_blank">BrightHorizons</a>, which provides sponsored child care, back-up care, and elder care</li> <li>Up to $1,000 Professional Development Reimbursement a year.</li> <li>$200 per year donation matching to support your favorite causes.</li> </ul><div>Not sure if you meet every requirement? <a href="https://pubsonline.informs.org/doi/10.1287/mnsc.2023.4907">Research shows</a> that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to <a href="https://www.springhealth.com/careers">Thrive</a>. If this role excites you, we encourage you to apply. Ready to do the most impactful work of your life? Learn more about our values, what it’s like to work here, and how hypergrowth meets impact at Spring Health: <a href="https://drive.google.com/file/d/1TjOJ7_OtSkacBqhs5-jMsrMV6lySQXdw/view?usp=sharing">Our Values</a> Our privacy policy: <a href="https://springhealth.com/privacy-policy/">https://springhealth.com/privacy-policy/</a> Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.</div>

Spring Health

Senior Technical Program Manager, R&D Operations

Spring Health

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