<div><span>Spreetail propels brands to increase their ecommerce market share across the globe while improving their operational costs. Learn how we are building one of the fastest-growing ecommerce companies in history: </span><a href="http://www.wearespreetail.com/">www.spreetail.com</a><span>.  </span></div><div><br /></div><div><br /></div><div><span>As a Principal Software Engineer, you’ll lead a cross-functional team to build and scale Spreetail’s Customer Experience offerings to improve customer retention, decrease various leakages in returns/refunds, and increase automation of very manual processes. You’ll influence product, strategy, and tech direction, and collaborate with executive stakeholders in Merchandising, Supply Chain,  Brand Management, and Customer Experience. </span></div><h3>How you will achieve success:</h3><ul><li>Build and lead a high-velocity engineering team that owns P&amp;L outcomes.</li><li>Hire and mentor younger engineers, scaling capability across CE tech.</li><li>Deliver AI/NLP solutions (e.g., summarizing multi-thread email threads, classifying tickets) and partner with CE leadership to cut associate handling time by half or more.</li><li>Own returns process automation (triggering WH actions, partial refunds, replacement flows) and scale prototypes into production-ready systems using automation tools (including low-code solutions).</li><li>Be accountable for $X–$XXM GMV or EBITDA outcomes.</li></ul><h3>What experiences will help you in this role:</h3><ul><li>8+ years of engineering experience with at least 2 years in an engineering leadership capacity.</li><li>Strong backend/systems background and full-stack experience (Python, React, Django frameworks).</li><li>Applied NLP experience preferred.</li><li>Experience with CRM (Zendesk, Salesforce) or B2C/eCommerce helpful.</li><li>Comfortable with fast ramp-up, ambiguity, and full ownership of outcomes.</li></ul><div>This is a remote position and requires candidates to have an available work-from-home setup </div><div>Desktop/Laptop system requirements: </div><div>	- 4th generation or higher, at least Intel i3 or equivalent processor; </div><div>	- at least 4GB RAM;</div><div>	- Windows 10 and above or MAC OSX operating system </div><div>	- You are required to provide your own dual monitors</div><div>A strong and stable internet connection (A DSL, cable or fiber wired internet service with 10 Mbps plan or higher for primary connection)</div><div>PC Headset</div><div>A high-definition (HD) external or integrated webcam with at least 720p resolution.</div><div><br /></div><div><b>Please be aware of scammers.</b><span> Spreetail will only contact you through Lever or the <a href="http://spreetail.com">spreetail.com</a> domain. Spreetail will never ask candidates for money during the recruitment process. Please reach out to </span><a href="mailto:careers@spreetail.com"><span>careers@spreetail.com</span></a><span> directly if you have any concerns. </span><b><span>Emails from @spreetailjobs.com are fraudulent.</span></b></div><div><br /></div><div>#LI-Remote</div>

Spreetail

Principal Python Developer

Spreetail

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